Cockfosters Medical Centre rZ7qn6Sa
Candidates should demonstrate strong communication skills, a professional attitude, and good IT proficiency, with flexibility to cover for holidays and sickness. The receptionist will assist patients both in-person and over the phone, ensure efficient service delivery in compliance with practice protocols, and facilitate effective communication among healthcare teams. Exceptional performance during the maternity cover period may lead to the opportunity for a permanent position at the practice.
***PREVIOUS EMIS/GP SURGERY EXPERIENCE IS MANDOTORY***
We are looking for MATERNITY COVER receptionist/admin to join our well established, friendly team on a 1 year contract. If the candidate's performance is excellent during the cover period, they may have the opportunity to apply for a permeant position in the practice after a year.
*APPLY ONLY IF YOU HAVE PREVIOUS EXPERIENCE IN PRIMARY CARE/GP SURGERY OR EMIS AS THIS IS ONLY A MATERNITY COVER JOB HENCE WE NEED SOMEONE WITH PREVIOUS EXPERIENCE IN SIMILAR SETTING*
You will need to have the ability to remain calm under pressure whilst providing outstanding customer service to our patient population, work as part of a team and, in accordance to practice protocols, ensuring we continue to deliver an efficient service.
Working Pattern : 25-30 hours per week, on a rota shift system covering the hours between 08:00am and 18:30pm, Monday-Friday. It will be a mix of both AM and PM shifts
Duties will involve assisting patients both face-to-face and over the telephone; booking appointments, sending letters, processing prescriptions, scanning, data entry, processing post, liaising with local pharmacies, GP Practices and other Health Care Services.
The ideal candidate MUST have the following essential skills/attributes
- Reception experience/customer service
- Excellent communication skills, both verbal and written
- Professional "can do" attitude
- Good IT skills and preferably experience of SystmOne
- Be Flexible to cover holidays and sickness
- Be Flexible in working pattern
About us
The purpose of the role is to:
Offer general assistance to the practice team
To project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
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