{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nEmergency Call Handler - Full Time with Mountain Healthcare Ltd in Braintree\n\n Mountain Healthcare provide holistic support and offer forensic services across the country. We are looking for Emergency Call Handlers to work in our 24/7 contact centre, based in Braintree. The role is predominantly providing support for people affected by sexual assault and rape, whilst working with professionals such as Police and Social Services to arrange forensic examinations at one of our Sexual Assault Referral Centre's. About us Are you looking for a new and exciting alternative career path within the forensic care sector? How would you like to work for an innovative and market-leading organisation? This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need. About the Role The right candidate needs to be able to multitask and work well under pressure. It's a very busy role, where no two days are the same (IT skills and Customer Service experience will be essential). We are looking for someone to join us for Full Time hours. This Emergency Call Handler role would suit candidates with excellent telephone and customer service skills, an understanding of telephone triage, and previous experience as a Call Handler. Company Benefits Enhanced sickness pay scheme Enhanced Maternity Pay after 1 year's service Well-being programme Advanced rota planning for better work-life balance 6 weeks annual leave Pension Scheme Bonus Scheme Life Assurance Employee Assistant Programme Long Service/Team of the Month Awards A range of accredited and CPD training courses and masterclasses Funding for higher education courses after one years' service DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances. "}