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Practice Interview
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Practice Interview
Practice Interview
Administrator - Sowenna CAMHS • Bodmin
Cornwall Partnership NHS Foundation Trust
Thank you for your interest in the position of Administrator - Sowenna CAMHS
in Bodmin
with Cornwall Partnership NHS Foundation Trust.
Cornwall Partnership NHS Foundation Trust
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
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You can continue the interview below.
Then, we'll ask you to answer one or more questions of your choice from the list below:
You can answer as many of these questions as you want.
Good luck!
1. Can you briefly introduce yourself and explain why you are interested in this position? Can you briefly introduce yourself and explain why you are interested in this position?
2. What do you know about Sowenna CAMHS and the Cornwall Partnership NHS Foundation Trust? What do you know about Sowenna CAMHS and the Cornwall Partnership NHS Foundation Trust?
3. Can you describe your previous experience in an administrative or reception role? Can you describe your previous experience in an administrative or reception role?
4. What specific administrative tasks do you feel most confident in performing? What specific administrative tasks do you feel most confident in performing?
5. How do you prioritise your work when faced with multiple tasks and tight deadlines? How do you prioritise your work when faced with multiple tasks and tight deadlines?
6. Give us an example of a challenging situation you encountered in a previous job. How did you handle it? Give us an example of a challenging situation you encountered in a previous job. How did you handle it?
7. This role requires a high degree of flexibility. Can you provide an example from your experience where you had to adapt to changing circumstances? This role requires a high degree of flexibility. Can you provide an example from your experience where you had to adapt to changing circumstances?
8. How do you ensure clear communication, especially when dealing with complex issues over the phone? How do you ensure clear communication, especially when dealing with complex issues over the phone?
9. Can you describe a time when you successfully resolved a difficult query from a caller? What steps did you take? Can you describe a time when you successfully resolved a difficult query from a caller? What steps did you take?
10. How do you view your role within a multidisciplinary team? Can you provide an example of how you have supported team members in the past? How do you view your role within a multidisciplinary team? Can you provide an example of how you have supported team members in the past?
11. What strategies do you use to maintain a positive working relationship with colleagues? What strategies do you use to maintain a positive working relationship with colleagues?
12. What techniques do you employ to stay organised, especially when juggling multiple responsibilities? What techniques do you employ to stay organised, especially when juggling multiple responsibilities?
13. Describe a time when you had to manage your time effectively. How did you ensure that all tasks were completed? Describe a time when you had to manage your time effectively. How did you ensure that all tasks were completed?
14. The job description mentions a good sense of humour. Can you share a light-hearted experience from your previous job that helped build rapport with colleagues or clients? The job description mentions a good sense of humour. Can you share a light-hearted experience from your previous job that helped build rapport with colleagues or clients?
15. How do you maintain your composure and patience when faced with stressful situations or angry callers? How do you maintain your composure and patience when faced with stressful situations or angry callers?
16. What motivates you to work in the healthcare sector, specifically within mental health services? What motivates you to work in the healthcare sector, specifically within mental health services?
17. Where do you see yourself in the next few years, and how does this role fit into your career aspirations? Where do you see yourself in the next few years, and how does this role fit into your career aspirations?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nAdministrator - Sowenna CAMHS with Cornwall Partnership NHS Foundation Trust in Bodmin\n\n An opportunity has arisen for an enthusiastic, flexible and well-motivated Administrator / Receptionist to join our Sowenna CAMHS Inpatient Team. This role is a full-time position, working 37.5hrs per week Monday - Friday 0900-1700 This role will be challenging and varied, but ultimately a rewarding role that will provide an opportunity, for the right person, to become a key member of the team. A high degree of flexibility is required to meet the day-to-day challenges of the service. Excellent time management and communication skills are required as is a good sense of humour. The successful candidate will be well organised and able to prioritise work. You will be proactive in solving problems and queries and you will see these through to completion. The post holder will need to be calm and patient, with an excellent telephone manner and skills to deal with complex and difficult issues over the phone. You will be supporting a multidisciplinary team and will be involved with answering calls and our door intercom system, arranging appointments, scanning, and uploading documentation onto appropriate systems, photocopying, ordering stationary, and general administrative work including minute taking if required. About us To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. "}