Opportunities for personal and professional growth within a supportive team environment.
Engagement in meaningful work that contributes to the well-being of children and adolescents in mental health care.
Regular working hours (Monday - Friday, 0900-1700) provide a good work-life balance.
Chance to develop valuable skills in communication, problem-solving, and time management.
Dynamic and varied work environment that keeps the role interesting and engaging.
Ability to work within a multidisciplinary team, fostering collaboration and learning from diverse professionals.
The Cornwall Partnership NHS Foundation Trust is seeking a full-time Administrator/Receptionist for the Sowenna CAMHS Inpatient Team in Bodmin. The role involves working 37.5 hours per week, Monday to Friday, from 9:00 AM to 5:00 PM. Candidates should be flexible, organized, and have strong time management and communication skills. Responsibilities include managing phone and intercom communications, scheduling appointments, handling documentation, minute-taking, and general administrative tasks. The ideal candidate should have problem-solving abilities, a calm demeanor, and a good sense of humor while supporting a multidisciplinary team in a dynamic environment.
An opportunity has arisen for an enthusiastic, flexible and well-motivated Administrator / Receptionist to join our Sowenna CAMHS Inpatient Team.
This role is a full-time position, working 37.5hrs per week Monday - Friday 0900-1700
This role will be challenging and varied, but ultimately a rewarding role that will provide an opportunity, for the right person, to become a key member of the team. A high degree of flexibility is required to meet the day-to-day challenges of the service. Excellent time management and communication skills are required as is a good sense of humour.
The successful candidate will be well organised and able to prioritise work. You will be proactive in solving problems and queries and you will see these through to completion. The post holder will need to be calm and patient, with an excellent telephone manner and skills to deal with complex and difficult issues over the phone.
You will be supporting a multidisciplinary team and will be involved with answering calls and our door intercom system, arranging appointments, scanning, and uploading documentation onto appropriate systems, photocopying, ordering stationary, and general administrative work including minute taking if required.
About us
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
More information related to this job opportunity, from jobsincare:
Here are 5 questions you could be
asked
if you apply for this job:
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1. Can you briefly introduce yourself and explain why you are interested in this position?
2. What do you know about Sowenna CAMHS and the Cornwall Partnership NHS Foundation Trust?
3. Can you describe your previous experience in an administrative or reception role?
4. What specific administrative tasks do you feel most confident in performing?
5. How do you prioritise your work when faced with multiple tasks and tight deadlines?
1. Can you briefly introduce yourself and explain why you are interested in this position?
2. What do you know about Sowenna CAMHS and the Cornwall Partnership NHS Foundation Trust?
3. Can you describe your previous experience in an administrative or reception role?
4. What specific administrative tasks do you feel most confident in performing?
5. How do you prioritise your work when faced with multiple tasks and tight deadlines?
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for an Administrator - Sowenna CAMHS:
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To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:
Technical Skills:
1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).
2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.
3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.
4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.
5. Record Keeping: Ability to maintain and manage physical and digital filing systems.
Soft Skills:
1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.
2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.
3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.
4. Problem-Solving: Capability to identify issues and provide practical solutions.
5. Teamwork: Willingness to work collaboratively with others in a team environment.
Interpersonal Skills:
1. Customer Service: Skills in dealing with clients and providing excellent service when required.
2. Professionalism: Maintaining a professional demeanor within the workplace.
3. Adaptability: Flexibility to adapt to changing situations and demands.
Additional Considerations:
- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.
- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.
- References: Good references from previous employers can enhance your application.
Continuous Learning:
- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.
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