{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nMedical Administrator with Oakwood Lane Medical Practice in Leeds, West Yorkshire\n\n Oakwood Lane Medical Practice is thrilled to announce an exciting opportunity for a Medical Administrator to become an integral part of our team. As a practice dedicated to the care and well-being of our 14,000 patients, we pride ourselves on delivering exceptional healthcare services. We are seeking an enthusiastic and proactive administrator who is passionate about patient care. The successful candidate will play a crucial role in ensuring our patients receive the right care from start to finish, contributing to the seamless operation of our practice. Join us in making a difference in our patients' lives and be part of a supportive and dynamic team committed to excellence in healthcare. Efficient Referral Management:Execute referrals promptly, demonstrating a comprehensive understanding of the diverse range of referral types and pathways. Take full ownership of the referral process from initiation to completion, ensuring seamless patient care. Proficient IT Utilisation:Confidently and efficiently utilise IT systems to support administrative tasks, including scanning, coding, and other role-related duties. Ensure accuracy and efficiency in all digital processes. Insurance and Third-Party Administration:Oversee the administration of insurance and third-party requests, ensuring all processes are handled with precision and compliance. Flexible Administrative Support:Provide versatile administrative cover across various departments as needed, adapting to business requirements and ensuring continuity of operations. Support for Statutory and Contractual Obligations:Assist in managing the practices statutory and contractual responsibilities, ensuring all obligations are met in a timely and efficient manner. About us Referrals Management: Accurately complete and process patient referrals to specialists and other healthcare providers. Ensure all referral documentation is complete from beginning to end and submitted in a timely manner Understand the process of each referral and the avenue required to ensure successful completion of referral. Serve as a point of contact for patients, addressing enquiries and providing information as needed regarding referrals. taking ownership of the referrals in ensuring completion from start to finish such as checking rejections and responses to allocate to the correct department. Correspondence Handling: manage correspondences with healthcare providers, patients, and other relevant parties regarding patient care and referrals Ensure all communications from different healthcare providers, practice staff and patient are documented and filed appropriately. Accurate coding of documents when completing scanning and other SystemOne tasks Administrative Support: Assist with general administrative tasks such as scanning, document management of incoming and outgoing letters and other correspondences Support staff with insurances, Third party requests from various companies and organisations. Understand the process of patients accessing their medical health records and giving permission for carers/guardians to access records on their behalf Support the practice team with ad-hoc tasks as required. Team Collaboration: Work closely with medical staff and other administrative personnel to ensure referrals are completed efficiently. Cover Annual Leave and sickness where required for other Admin staff. Participate in team meetings and contribute to continuous improvement initiatives. "}