Medical Administrator inLeeds inLeeds PUBLISHED FRI 25 OCT 2024

Depending on experience £11.44- £13 PH PERMANENT GOOD SALARY

Oakwood Lane Medical Practice rj7IOhCJ

Oakwood Lane Medical Practice in Leeds is seeking a proactive and enthusiastic Medical Administrator to join their dedicated team, which serves 14,000 patients. The role involves managing patient referrals efficiently, utilizing IT systems for administrative tasks, and overseeing insurance and third-party requests. The successful candidate will ensure seamless patient care through effective correspondence handling, document management, and compliance with statutory obligations, while also providing versatile administrative support across various departments as needed.

The Medical Administrator will be instrumental in completing and processing patient referrals, documenting communications, and assisting with general administrative tasks. This position requires strong collaboration with medical staff and other administrators to maintain continuity of operations, address patient inquiries, and contribute to continuous improvement within the practice. Candidates should be detail-oriented and passionate about enhancing patient care in a supportive healthcare environment.

Oakwood Lane Medical Practice is thrilled to announce an exciting opportunity for a Medical Administrator to become an integral part of our team. As a practice dedicated to the care and well-being of our 14,000 patients, we pride ourselves on delivering exceptional healthcare services.

We are seeking an enthusiastic and proactive administrator who is passionate about patient care. The successful candidate will play a crucial role in ensuring our patients receive the right care from start to finish, contributing to the seamless operation of our practice.

Join us in making a difference in our patients' lives and be part of a supportive and dynamic team committed to excellence in healthcare.

Efficient Referral Management:Execute referrals promptly, demonstrating a comprehensive understanding of the diverse range of referral types and pathways. Take full ownership of the referral process from initiation to completion, ensuring seamless patient care.
Proficient IT Utilisation:Confidently and efficiently utilise IT systems to support administrative tasks, including scanning, coding, and other role-related duties. Ensure accuracy and efficiency in all digital processes.
Insurance and Third-Party Administration:Oversee the administration of insurance and third-party requests, ensuring all processes are handled with precision and compliance.
Flexible Administrative Support:Provide versatile administrative cover across various departments as needed, adapting to business requirements and ensuring continuity of operations.
Support for Statutory and Contractual Obligations:Assist in managing the practices statutory and contractual responsibilities, ensuring all obligations are met in a timely and efficient manner.

About us

Referrals Management:

Accurately complete and process patient referrals to specialists and other healthcare providers.

Ensure all referral documentation is complete from beginning to end and submitted in a timely manner

Understand the process of each referral and the avenue required to ensure successful completion of referral.

Serve as a point of contact for patients, addressing enquiries and providing information as needed regarding referrals.

taking ownership of the referrals in ensuring completion from start to finish such as checking rejections and responses to allocate to the correct department.

Correspondence Handling:

manage correspondences with healthcare providers, patients, and other relevant parties regarding patient care and referrals

Ensure all communications from different healthcare providers, practice staff and patient are documented and filed appropriately.

Accurate coding of documents when completing scanning and other SystemOne tasks

Administrative Support:

Assist with general administrative tasks such as scanning, document management of incoming and outgoing letters and other correspondences

Support staff with insurances, Third party requests from various companies and organisations.

Understand the process of patients accessing their medical health records and giving permission for carers/guardians to access records on their behalf

Support the practice team with ad-hoc tasks as required.

Team Collaboration:

Work closely with medical staff and other administrative personnel to ensure referrals are completed efficiently.

Cover Annual Leave and sickness where required for other Admin staff.

Participate in team meetings and contribute to continuous improvement initiatives.

More information related to this job opportunity, from jobsincare:

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Useful skills for a Medical Administrator: Click to view

To work as a Medical Administrator in the UK, you'll need a combination of educational qualifications, specific skills, and relevant experience. Here are the key skills and qualifications typically required:

Educational Qualifications:

- Relevant Degree or Qualification: While not mandatory, a degree in health administration, business administration, or a related field can be beneficial. Postgraduate qualifications in healthcare management or administration can also enhance your prospects.

Essential Skills:

1. Organizational Skills: Ability to manage multiple tasks efficiently and prioritize effectively in a fast-paced environment.

2. Communication Skills: Strong verbal and written communication skills to interact with healthcare professionals, patients, and other stakeholders.

3. IT Skills: Proficiency in healthcare management software, electronic health records (EHR), and standard office software (like Microsoft Office). Familiarity with databases and spreadsheets is also valuable.

4. Attention to Detail: Meticulous attention to detail to ensure accuracy in managing patient records, billing, and compliance with legal regulations.

5. Customer Service Orientation: Strong interpersonal skills to provide a welcoming environment for patients and handle their inquiries or concerns.

6. Problem-Solving Skills: Ability to assess situations, identify problems, and propose effective solutions, particularly in a healthcare setting.

7. Knowledge of Healthcare Regulations: Understanding of healthcare policies, laws, and ethical standards relevant to medical administration in the UK, such as GDPR for handling patient information.

8. Teamwork and Collaboration: Ability to work effectively as part of a team with healthcare professionals and administrative staff.

9. Financial Management Skills: Basic understanding of budgeting, billing, and invoicing, as well as managing costs in a healthcare setting.

10. Time Management: Efficiently managing your time to meet deadlines and handle the demands of a busy healthcare environment.

Experience:

- Relevant Work Experience: Experience in administrative roles within healthcare settings can be very advantageous. Internships, volunteer work, or part-time jobs in hospitals, clinics, or medical offices provide practical exposure.

Additional Qualifications:

- Professional Development: Consider certifications or courses related to healthcare management, such as those offered by organizations like the Institute of Healthcare Managers (IHM) or the NHS Leadership Academy.

Personal Attributes:

- Confidentiality and Discretion: Understanding the importance of patient confidentiality and handling sensitive information appropriately.

- Adaptability: Ability to adapt to the evolving healthcare landscape and any changes in regulations or systems.

inLeeds

53.8199984 -1.4939349 Leeds, West Yorkshire

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