{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nMedical Receptionists with Whitewater Health in Hook, Hampshire\n\n We are looking for Medical Receptionist to join our friendly reception team. Experience of working in a healthcare setting would be preferred but full training will be given. We are looking for the following skills: Excellent communication and interpersonal skills Ability to remain calm under pressure A clear and polite telephone manner Respectful of patient confidentiality Ability to work well as part of a team In this essential front-line role at the practice, our Medical Receptionist help patients to access the most appropriate services, book appointments and liaise with patients, Doctors and practice colleagues. The main responsibilities of the role include: Assisting and directing patients Making appointments via telephone and face to face Dealing with queries and requests for information from patients and clinicians Advising patients of practice procedures About us Demonstrate and provide information and direction on services available to patients Book appointments, both over the phone and face to face Create a positive image of the practice Welcome and appropriately advise patients of the services within the practice Identify and understand patient needs and requirements, through appropriate questioning, in order to signpost them to the appropriate person, in the appropriate place, and in an appropriate time frame Willingness to contribute to improving systems and procedures "}