Medical ReceptionistsinHook inHookPUBLISHED MON 17 MAR 2025

PERMANENT

Whitewater Healthr6jzXBvV

Opportunity to work in a friendly and supportive team environment.

Full training provided, making it accessible for those without prior experience in healthcare.

Essential front-line role that allows for meaningful patient interaction and support.

Development of strong communication and interpersonal skills through regular patient and team interactions.

Ability to make a positive impact on patient experience by assisting them in accessing healthcare services.

Chance to contribute to improving systems and procedures, fostering professional growth.

Exposure to a variety of tasks, including appointment scheduling and handling patient queries, enhancing versatility in job skills.

Join our welcoming team at Whitewater Health as a Medical Receptionist in Hook, where your compassionate skills will make a real difference in the community! If you're passionate about caring for others and have a knack for communication, this could be the perfect role for you. While previous experience in a healthcare setting is a plus, we offer comprehensive training to ensure you feel confident and supported from day one.

In this essential front-line role, you'll be the friendly face that helps patients navigate our services, book appointments, and connect with our dedicated team of doctors and staff. Your ability to maintain a calm and polite telephone manner, along with your respect for patient confidentiality, will shine through as you assist with queries and guide patients towards the care they need. Join us, and you’ll not only help create a positive atmosphere but also play a crucial part in improving our healthcare system. Your caring nature is exactly what we’re looking for!

Opportunity to work in a friendly and supportive team environment.

Full training provided, making it accessible for those without prior experience in healthcare.

Essential front-line role that allows for meaningful patient interaction and support.

Development of strong communication and interpersonal skills through regular patient and team interactions.

Ability to make a positive impact on patient experience by assisting them in accessing healthcare services.

Chance to contribute to improving systems and procedures, fostering professional growth.

Exposure to a variety of tasks, including appointment scheduling and handling patient queries, enhancing versatility in job skills.

We are looking for Medical Receptionist to join our friendly reception team.

Experience of working in a healthcare setting would be preferred but full training will be given.

We are looking for the following skills:

Excellent communication and interpersonal skills

Ability to remain calm under pressure

A clear and polite telephone manner

Respectful of patient confidentiality

Ability to work well as part of a team

In this essential front-line role at the practice, our Medical Receptionist help patients to access the most appropriate services, book appointments and liaise with patients, Doctors and practice colleagues.

The main responsibilities of the role include:

Assisting and directing patients

Making appointments via telephone and face to face

Dealing with queries and requests for information from patients and clinicians

Advising patients of practice procedures