1. Can you tell us a little about yourself and why you’re interested in this apprenticeship with the NHS? Can you tell us a little about yourself and why you’re interested in this apprenticeship with the NHS?
2. What do you understand about the role of a Business Administrator within a healthcare setting? What do you understand about the role of a Business Administrator within a healthcare setting?
3. The role involves general administrative tasks such as preparing documents and maintaining electronic filing systems. Can you describe any previous experience you've had with similar responsibilities? The role involves general administrative tasks such as preparing documents and maintaining electronic filing systems. Can you describe any previous experience you've had with similar responsibilities?
4. How proficient are you with software commonly used for administrative tasks, such as Microsoft Office? Could you provide examples of tasks you have completed using these tools? How proficient are you with software commonly used for administrative tasks, such as Microsoft Office? Could you provide examples of tasks you have completed using these tools?
5. This position requires managing diaries and scheduling meetings. What strategies would you use to ensure effective diary management for a senior leadership team? This position requires managing diaries and scheduling meetings. What strategies would you use to ensure effective diary management for a senior leadership team?
6. Describe a time when you had to deal with a high volume of telephone queries. How did you ensure these were handled efficiently? Describe a time when you had to deal with a high volume of telephone queries. How did you ensure these were handled efficiently?
7. Taking minutes at meetings is part of this role. What techniques do you find effective for accurately capturing information during discussions? Taking minutes at meetings is part of this role. What techniques do you find effective for accurately capturing information during discussions?
8. How would you approach formatting correspondence to ensure it meets a professional standard? How would you approach formatting correspondence to ensure it meets a professional standard?
9. Working within a healthcare team is critical. Can you share an experience where you worked as part of a team, and what role you played? Working within a healthcare team is critical. Can you share an experience where you worked as part of a team, and what role you played?
10. How do you handle disagreements or conflicts within a team setting? How do you handle disagreements or conflicts within a team setting?
11. This apprenticeship will support you in achieving a Level 3 Diploma in Business Administration. What are your long-term career aspirations, and how does this apprenticeship fit into these goals? This apprenticeship will support you in achieving a Level 3 Diploma in Business Administration. What are your long-term career aspirations, and how does this apprenticeship fit into these goals?
12. What do you believe are the most important qualities for someone in a business administration role, particularly in the healthcare sector? What do you believe are the most important qualities for someone in a business administration role, particularly in the healthcare sector?
13. How do you prioritise your tasks when you have multiple deadlines to meet? Can you provide an example? How do you prioritise your tasks when you have multiple deadlines to meet? Can you provide an example?
14. Can you describe a situation where you had to adapt to unexpected changes or challenges while working on an important task? Can you describe a situation where you had to adapt to unexpected changes or challenges while working on an important task?
15. What do you know about North Cumbria Integrated Care NHS Foundation Trust and the services it provides? How do you think your role as a Business Administrator can contribute to these services? What do you know about North Cumbria Integrated Care NHS Foundation Trust and the services it provides? How do you think your role as a Business Administrator can contribute to these services?
16. Are you aware of the working hours and the commitment required for this position? How do you plan to manage your time effectively? Are you aware of the working hours and the commitment required for this position? How do you plan to manage your time effectively?
You can answer as many of these questions as you want.
Good luck!