1. Can you describe your previous experience working with data protection legislation, particularly in relation to Subject Access Requests (SARs)? Can you describe your previous experience working with data protection legislation, particularly in relation to Subject Access Requests (SARs)?
2. What strategies do you employ to ensure that Subject Access requests are processed efficiently and within the required timeframes? What strategies do you employ to ensure that Subject Access requests are processed efficiently and within the required timeframes?
3. How do you prioritise multiple requests that may arrive simultaneously, particularly under tight deadlines? How do you prioritise multiple requests that may arrive simultaneously, particularly under tight deadlines?
4. Can you provide an example of a challenging situation you encountered while processing a Subject Access request, and how you resolved it? Can you provide an example of a challenging situation you encountered while processing a Subject Access request, and how you resolved it?
5. What software or tools have you used for data input or record management, and how comfortable are you with Excel spreadsheets? What software or tools have you used for data input or record management, and how comfortable are you with Excel spreadsheets?
6. Have you had any experience communicating with solicitors or legal bodies in relation to patient records? If so, can you elaborate? Have you had any experience communicating with solicitors or legal bodies in relation to patient records? If so, can you elaborate?
7. What is your understanding of the key principles of the Data Protection Act and GDPR as they relate to patient data access? What is your understanding of the key principles of the Data Protection Act and GDPR as they relate to patient data access?
8. How would you respond to a request for data erasure, and what guidelines would you follow in this situation? How would you respond to a request for data erasure, and what guidelines would you follow in this situation?
9. What are the implications of refusing a Subject Access request, and how would you communicate that to an applicant? What are the implications of refusing a Subject Access request, and how would you communicate that to an applicant?
10. This role involves dealing with various stakeholders including patients, relatives, and legal professionals. How do you ensure that your communication is clear and effective? This role involves dealing with various stakeholders including patients, relatives, and legal professionals. How do you ensure that your communication is clear and effective?
11. Can you share an experience where you had to handle a particularly sensitive or emotional inquiry from a patient or relative? How did you approach this situation? Can you share an experience where you had to handle a particularly sensitive or emotional inquiry from a patient or relative? How did you approach this situation?
12. The Trust emphasises values such as kindness, openness, and pursuit of excellence. How do you embody these values in your work? The Trust emphasises values such as kindness, openness, and pursuit of excellence. How do you embody these values in your work?
13. How would you contribute to fostering an inclusive environment within the Information Governance team? How would you contribute to fostering an inclusive environment within the Information Governance team?
14. How do you keep abreast of changes in data protection legislation and best practices related to information governance? How do you keep abreast of changes in data protection legislation and best practices related to information governance?
15. If you were to identify a process improvement in how Subject Access Requests are handled, what changes would you propose? If you were to identify a process improvement in how Subject Access Requests are handled, what changes would you propose?
You can answer as many of these questions as you want.
Good luck!