Band 3: £24,071 to £25,674 a year per annum PERMANENT
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Process application forms, letters and emails requesting access to patient records.
We are looking for an enthusiastic and motivated person to join our Information Governance team, as a Subject Access Administrator at York Hospital.
The role is 37.5 hours per week, Monday to Friday, 08:00-16:00 or 08:45-17:00.
You will be responsible for processing Subject Access and other rights related requests, in compliance with data protection legislation. Your role will be crucial in facilitating individuals' rights to access their personal data, and ensuring the organisation adheres to legal and regulatory requirements.
- Process application forms, letters and emails requesting access to patient records. Ensuring relevant consent forms and supporting documentation is enclosed.
- Data inputting Subject Access requests onto excel spreadsheet as they are received, allowing monitoring of the progress of each request, prioritising to ensure that applications are turned around within timeframes set out in the legislation.
- Manage other data subject rights including erasure, objection, rectification, restriction and the right to be informed.
- Deal with telephone enquiries from a variety of sources in relation to accessing patient records.
- Providing application forms and information relating to process and charges as required.
- Communicate with patients, relatives, Solicitors, Police and the Courts, either in writing or verbally in relation to Subject Access requests, providing a helpful, courteous and prompt response.
About us
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You areadvised to submityour application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
COVID-19 Vaccination Requirements
Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.
We are looking for an enthusiastic and motivated person to join our Information Governance team, as a Subject Access Administrator at York Hospital.
The role is 37.5 hours per week, Monday to Friday, 08:00-16:00 or 08:45-17:00.
You will be responsible for processing Subject Access and other rights related requests, in compliance with data protection legislation. Your role will be crucial in facilitating individuals' rights to access their personal data, and ensuring the organisation adheres to legal and regulatory requirements.
- Process application forms, letters and emails requesting access to patient records. Ensuring relevant consent forms and supporting documentation is enclosed.
- Data inputting Subject Access requests onto excel spreadsheet as they are received, allowing monitoring of the progress of each request, prioritising to ensure that applications are turned around within timeframes set out in the legislation.
- Manage other data subject rights including erasure, objection, rectification, restriction and the right to be informed.
- Deal with telephone enquiries from a variety of sources in relation to accessing patient records.
- Providing application forms and information relating to process and charges as required.
- Communicate with patients, relatives, Solicitors, Police and the Courts, either in writing or verbally in relation to Subject Access requests, providing a helpful, courteous and prompt response.
About us
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You areadvised to submityour application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
COVID-19 Vaccination Requirements
Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.
More information related to this job opportunity, from jobsincare:
Here are 16 questions you could be asked if you apply for this job:
Start practice interview... NEW! 1. Can you describe your previous experience working with data protection legislation, particularly in relation to Subject Access Requests (SARs)?
2. What strategies do you employ to ensure that Subject Access requests are processed efficiently and within the required timeframes?
3. How do you prioritise multiple requests that may arrive simultaneously, particularly under tight deadlines?
4. Can you provide an example of a challenging situation you encountered while processing a Subject Access request, and how you resolved it?
5. What software or tools have you used for data input or record management, and how comfortable are you with Excel spreadsheets?
6. Have you had any experience communicating with solicitors or legal bodies in relation to patient records? If so, can you elaborate?
7. What is your understanding of the key principles of the Data Protection Act and GDPR as they relate to patient data access?
8. How would you respond to a request for data erasure, and what guidelines would you follow in this situation?
9. What are the implications of refusing a Subject Access request, and how would you communicate that to an applicant?
10. This role involves dealing with various stakeholders including patients, relatives, and legal professionals. How do you ensure that your communication is clear and effective?
11. Can you share an experience where you had to handle a particularly sensitive or emotional inquiry from a patient or relative? How did you approach this situation?
12. The Trust emphasises values such as kindness, openness, and pursuit of excellence. How do you embody these values in your work?
13. How would you contribute to fostering an inclusive environment within the Information Governance team?
14. How do you keep abreast of changes in data protection legislation and best practices related to information governance?
15. If you were to identify a process improvement in how Subject Access Requests are handled, what changes would you propose?
16. Is there anything else you would like to share that you feel is relevant to your application for the Subject Access Administrator role?
1. Can you describe your previous experience working with data protection legislation, particularly in relation to Subject Access Requests (SARs)?
2. What strategies do you employ to ensure that Subject Access requests are processed efficiently and within the required timeframes?
3. How do you prioritise multiple requests that may arrive simultaneously, particularly under tight deadlines?
4. Can you provide an example of a challenging situation you encountered while processing a Subject Access request, and how you resolved it?
5. What software or tools have you used for data input or record management, and how comfortable are you with Excel spreadsheets?
6. Have you had any experience communicating with solicitors or legal bodies in relation to patient records? If so, can you elaborate?
7. What is your understanding of the key principles of the Data Protection Act and GDPR as they relate to patient data access?
8. How would you respond to a request for data erasure, and what guidelines would you follow in this situation?
9. What are the implications of refusing a Subject Access request, and how would you communicate that to an applicant?
10. This role involves dealing with various stakeholders including patients, relatives, and legal professionals. How do you ensure that your communication is clear and effective?
11. Can you share an experience where you had to handle a particularly sensitive or emotional inquiry from a patient or relative? How did you approach this situation?
12. The Trust emphasises values such as kindness, openness, and pursuit of excellence. How do you embody these values in your work?
13. How would you contribute to fostering an inclusive environment within the Information Governance team?
14. How do you keep abreast of changes in data protection legislation and best practices related to information governance?
15. If you were to identify a process improvement in how Subject Access Requests are handled, what changes would you propose?
16. Is there anything else you would like to share that you feel is relevant to your application for the Subject Access Administrator role?
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