{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nReceptionist with Ashfield Medical Centre in Leeds\n\n The role is busy and varied. You will need excellent communication and interpersonal skills and to be able to handle difficult situations professionally and calmly. You will also need to be able to juggle multiple tasks at once and prioritise these appropriately during the day. The reception team comprises of eight reception staff across two sites. The team are friendly and supportive, and the role will provide you with a good understanding of the The position is around 27 hours per week the working days are Monday, Tuesday and Wednesday 8.00am till 6.00pm. The post holder will be required to work flexibly and work full time for 7 weeks each year to cover annual leave of their co-worker and be flexible to cover other absences. The post holder must be available to work between the hours of 8am and 6pm Reception team/Care Navigators are the first point of contact for patients and visitors to the surgery. The team ensure that all enquiries are dealt with professionally and promptly. Signposting patients requests via our Online Consultation portal and allocating appointments to the most appropriate service/clinician. The team also supports the clinicians to ensure surgeries run smoothly as well as undertaking a range of administrative tasks. The post holder will be required to work flexibly to cover absences of a co-worker as required. About us Job Responsibilities: Helping patients to navigate NHS and local services by providing information Signposting and triaging patients following the patient submitting a request via our Online Consultation Portal Managing prescriptions requests in accordance with Practice policies Booking patient appointments with clinicians and home visits Supporting clinicians during surgeries including acting as a patient chaperone (Training will be given) Giving out test results, Liaising with other primary and secondary care providers Accurately scanning of hospital letters and other clinical correspondence onto the clinical system Keeping patient records up-to-date and recording accurate information as appropriate including read coding Handling samples in accordance with practice health and safety protocols and undertaking urine dip stick testing (full training will be provided); Patient chaperone (training will be given) Preparing the consulting rooms prior to surgery and tidying up the rooms after surgery, check stock levels of stationary and medical supplies General housekeeping eg keeping reception and waiting room tidy Allocated administrative tasks such as Tasks on the clinical system, copying medical notes, handling incoming emails etc Handling money for private non NHS work such as medical reports Attending training events as required and monthly target meetings Any other duties as directed by the Management team "}