Interview for Receptionist

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Practice Interview

Receptionist • Newton-le-willows
Vista Road Surgery

Thank you for your interest in the position of Receptionist in Newton-le-willows with Vista Road Surgery.

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Role: Receptionist in Newton-le-willows

Interviewed on Friday 14 March 2025 at 00:25.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nReceptionist with Vista Road Surgery in Newton-le-willows, Merseyside\n\n We are looking for an experienced receptionist to join our friendly team working full time hours ( 37 hours per week) Main Duties and Responsibilities: Greet Patients Register patients according to established protocols. answer incoming calls and deal with inquiries using care navigation skills and direct patients to appropriate clinician/service. Schedule patient appointments. Emis web PATCH'S Docman 10 Footfall EPS prescriptions ensure reception area is kept tidy. safeguard patient privacy and confidentiality at all times. About us We are looking for an Experienced Receptionist who is a team player and who has excellent communication skills and be able to listen effectively. Main Job tasks , Duties and responsibilities: Answer telephone , screen and direct calls. Take and relay messages. Provide information to callers. greet persons entering the building. direct persons to correct destination. deal with queries from public and patients. monitor visitor access and maintain security awareness. provide general administrative and clerical support. Schedule appointments using Emis Web. Patchs, Patient access and NHS App - to deal with and promote to patients. process prescription requests via EPS. Keyboard skills Excellent telephone manner. For further Information or any questions on the role please email Tracy.Hines@sthelensccg.nhs.uk "}