Receptionist inNewton-le-willows inNewton-le-willows PUBLISHED 16 OCT 2024

We are looking for an experienced receptionist to join our friendly team working full time hours ( 37 hours per week)

Main Duties and Responsibilities:

• Greet Patients
• Register patients according to established protocols.
• answer incoming calls and deal with inquiries
• using care navigation skills and direct patients to appropriate clinician/service.
• Schedule patient appointments.
• Emis web
• PATCH'S
• Docman 10
• Footfall
• EPS prescriptions
• ensure reception area is kept tidy.
• safeguard patient privacy and confidentiality at all times.

About us

We are looking for an Experienced Receptionist who is a team player and who has excellent communication skills and be able to listen effectively.

Main Job tasks , Duties and responsibilities:

• Answer telephone , screen and direct calls.
• Take and relay messages.
• Provide information to callers.
• greet persons entering the building.
• direct persons to correct destination.
• deal with queries from public and patients.
• monitor visitor access and maintain security awareness.
• provide general administrative and clerical support.
• Schedule appointments using Emis Web.
• Patchs, Patient access and NHS App - to deal with and promote to patients.
• process prescription requests via EPS.
• Keyboard skills
• Excellent telephone manner.
• For further Information or any questions on the role please