{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nClerical Officer - Phlebotomy with The Shrewsbury and Telford Hospital NHS Trust in Telford\n\n An exciting opportunity has arisen to recruit 3 highly motivated people to join our Phlebotomy team to provide an effective and efficient service to patients in a 'call centre' environment. The successful applicant will have significant administration experience within a customer focussed environment with IT skills in Excel and Word. The overriding purpose is to support the provision of the highest quality patient care throughpersonal actions and continuous improvement To provide a 'call centre' environment for patients calling to make outpatient appointments. To maintain a high standard of quality in providing an appointments service; supporting patients and professionals, and the Trust in achieving their goals and in particular outpatientwaiting times. To produce high quality patient information for the Trust to enable maximum use of resources, and to support service level agreements and planning of future services. To ensure that patients receive good quality, appropriate documentation/information relating totheir appointment About us For full duties and responsibilities please refer to the attached document entitled Job Description. "}