{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPCN Service Manager (East Surrey) with Dorking Healthcare Ltd. in Redhill, Surrey\n\n DHC is a successful GP Federation dedicated to supporting GP services across Surrey. We now have a great opportunity for someone to take over managing the East Surrey area Primary Care Networks, as part of a committed and progressive team at DHC. The successful candidate will be an experienced manager who will represent DHC, advocate for our practices and Primary Care Networks, contribute to positive changes in local healthcare and innovate to support general practice at a time of rapid change. The successful candidate will: Assist with service delivery, supporting practices with day to day working, as well as helping them achieve key performance indicators and manage data. Attend meetings and represent DHC at PCN, place and system level Line manage Additional Roles staff within practices Contribute to policy and service development, and assist with implementing DHC policies where relevant in practices. Have a role in a successful and dynamic team, with a shared goal of improving healthcare for our patients. About us The Primary Care Network (PCN) Service Manager will support the Head of PCNs in the operational delivery and management of PCN services, ensuring key standards are met, maintained, and sustained. PCNs are critical to the changing NHS and are the focal point of all locally developed planning and service delivery. This role will be key to the success of the PCNs ensuring: The provision of highly effective people management including Line Management, performance / conduct management and recruitment / retention Education pathways for Additional Roles staff, ensuring requirements of the Network DES are met Performance is accurately and regularly reported Best practice is shared across all PCNs in the Federation Partnership working with PCNs and practices to develop and deliver services as required to meet National Service Specifications, Investment and Impact Fund (IIF) and local programmes, adapting to changing needs and demands on the services The PCN Service Manager will work closely with the Head of PCNs, PCN Clinical Directors, DHC Directors for the PCNs, the practices within the PCN and the wider DHC management team. The post holder will be expected to work independently to manage their own workload in line with service requirements and local/national policies. The post holder will be required to deputise for the Head of PCNs where required and appropriate. The PCN Service Manager will be an innovator who embraces change and strives for excellence. "}