Dorking Healthcare Ltd.rnfVeb8E
The ideal candidate will bring significant management experience, as they will work closely with the Head of PCNs, Clinical Directors, and other DHC management to adapt services to meet national specifications while addressing local needs. The role requires strong leadership and innovative thinking to drive improvements in healthcare services, while also ensuring compliance with local and national policies. The PCN Service Manager is expected to work independently and may need to act on behalf of the Head of PCNs as needed.
DHC is a successful GP Federation dedicated to supporting GP services across Surrey.
We now have a great opportunity for someone to take over managing the East Surrey area Primary Care Networks, as part of a committed and progressive team at DHC.
The successful candidate will be an experienced manager who will represent DHC, advocate for our practices and Primary Care Networks, contribute to positive changes in local healthcare and innovate to support general practice at a time of rapid change.
The successful candidate will:
Assist with service delivery, supporting practices with day to day working, as well as helping them achieve key performance indicators and manage data.
Attend meetings and represent DHC at PCN, place and system level
Line manage Additional Roles staff within practices
Contribute to policy and service development, and assist with implementing DHC policies where relevant in practices.
Have a role in a successful and dynamic team, with a shared goal of improving healthcare for our patients.
About us
The Primary Care Network (PCN) Service Manager will support the Head of PCNs in the operational delivery and management of PCN services, ensuring key standards are met, maintained, and sustained.
PCNs are critical to the changing NHS and are the focal point of all locally developed planning and service delivery. This role will be key to the success of the PCNs ensuring:
The provision of highly effective people management including Line Management, performance / conduct management and recruitment / retention
Education pathways for Additional Roles staff, ensuring requirements of the Network DES are met
Performance is accurately and regularly reported
Best practice is shared across all PCNs in the Federation
Partnership working with PCNs and practices to develop and deliver services as required to meet National Service Specifications, Investment and Impact Fund (IIF) and local programmes, adapting to changing needs and demands on the services
The PCN Service Manager will work closely with the Head of PCNs, PCN Clinical Directors, DHC Directors for the PCNs, the practices within the PCN and the wider DHC management team.
The post holder will be expected to work independently to manage their own workload in line with service requirements and local/national policies.
The post holder will be required to deputise for the Head of PCNs where required and appropriate.
The PCN Service Manager will be an innovator who embraces change and strives for excellence.
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