{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nSENIOR PRACTICE ADMINISTRATOR with North Kensington Medical Centre in London\n\n We are looking for a motivated, reliable, conscientious and committed individual who can make a valuable contribution to our team. We are seeking a full time senior administrator with HR management skills to work as part of our multi-disciplinary team to deliver a strong and supportive IT and Admin Support service and perform a wide variety of tasks. The post holder should be computer literate (preferably with experience of SystmOne) and have at least three years primary care administration experience. The post holder must have excellent communication skills, have demonstrable skills at managing a team, be organised, work well under pressure and enjoy working flexibly within a multi-disciplinary team setting. They should be able to multi task and show initiative. Provide high level administrative support to the Practice to liaise with CSU, SystmOne and the registration authority for IT and Smart card queries Provide a main contact with the CCG and other external organisations, distributing mail appropriately and in a timely fashion Use SystmOne clinical system to run searches and reports to complete payment claims HR and logistical management of administrative team Record staff holidays, absence and training Organise staff training sessions and book staff onto courses Keep the practice website, intranet, leaflets, and information up to date Draft and send letters using large scale mail merge Interrogate data for audit purposes. Maintain the appointment system and set up templates in order to do so. To provide and maintain information required for public health targets. This will include data checking and liaising with the clinical team to improve performance. Take part in practice performance related to recalls for patients. Answer complaints in liaison with the partners Attend PCN and locality meetings on behalf of the practice Oversee patient registrations and deductions Any other appropriate duties as required by the Practice Manager About us At least three years experience working in an GP Practice administrative role ** Proven ability at managing a team ** Experience in complaints management Able to use Word/Excel/Powerpoint to a high level Experience of GP clinical software SystmOne** Experience of producing rotas on SystmOne** Experience of CQRS and Open Exeter Demonstrable knowledge of confidentiality, safeguarding, and health and safety ** A good understanding of general practice and primary care ** "}