Interview for Housekeeper, Band 2 - Discover Great Care Jobs and Jobs In Care Today

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Practice Interview

Housekeeper, Band 2 • Gloucester
Gloucestershire Hospitals NHS Foundation Trust

Thank you for your interest in the position of Housekeeper, Band 2 in Gloucester with Gloucestershire Hospitals NHS Foundation Trust.

This is a video practice interview and we use your computer's webcam & microphone device's camera phone's camera to record your answers.

We record your answers one at a time. The whole thing should take you less than five minutes.

Interview Progress What to expect Continue below

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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.

Then, we'll ask you to answer one or more questions of your choice from the list below:

1. Can you tell us about yourself and why you’re interested in this role? Can you tell us about yourself and why you’re interested in this role?

2. What do you know about the Gloucestershire Hospitals NHS Foundation Trust and its commitment to patient care? What do you know about the Gloucestershire Hospitals NHS Foundation Trust and its commitment to patient care?

3. What previous experience do you have in cleaning or catering roles? Can you provide specific examples of your responsibilities? What previous experience do you have in cleaning or catering roles? Can you provide specific examples of your responsibilities?

4. Have you ever worked in a healthcare setting before? If so, what was your experience like? Have you ever worked in a healthcare setting before? If so, what was your experience like?

5. Can you describe a situation where you had to effectively manage your time while completing multiple cleaning tasks? Can you describe a situation where you had to effectively manage your time while completing multiple cleaning tasks?

6. How familiar are you with the National Specification of Cleanliness 2007 or infection control procedures? How familiar are you with the National Specification of Cleanliness 2007 or infection control procedures?

7. What cleaning methods and products have you used in the past, particularly in a healthcare environment? What cleaning methods and products have you used in the past, particularly in a healthcare environment?

8. How do you ensure that you adhere to strict hygiene standards while performing your duties? How do you ensure that you adhere to strict hygiene standards while performing your duties?

9. Describe a time when you worked successfully as part of a team. What was your role, and how did you contribute to the team's goals? Describe a time when you worked successfully as part of a team. What was your role, and how did you contribute to the team's goals?

10. How would you handle a situation where a team member was not following protocols that could compromise patient safety? How would you handle a situation where a team member was not following protocols that could compromise patient safety?

11. The role requires physical activity such as lifting and moving equipment. How do you maintain your physical fitness for such tasks? The role requires physical activity such as lifting and moving equipment. How do you maintain your physical fitness for such tasks?

12. Working in a Maternity Ward can be emotionally demanding. How do you handle stressful situations, especially when dealing with patients and their families? Working in a Maternity Ward can be emotionally demanding. How do you handle stressful situations, especially when dealing with patients and their families?

13. Can you share an example of when you identified a problem during your work? What steps did you take to resolve it? Can you share an example of when you identified a problem during your work? What steps did you take to resolve it?

14. How do you report maintenance faults or issues encountered during your cleaning duties? How do you report maintenance faults or issues encountered during your cleaning duties?

15. What strategies do you use to ensure that cleaning equipment and consumables are maintained and replenished effectively? What strategies do you use to ensure that cleaning equipment and consumables are maintained and replenished effectively?

16. How would you ensure that waste is collected and stored in accordance with local procedures and the Trust’s Waste policy? How would you ensure that waste is collected and stored in accordance with local procedures and the Trust’s Waste policy?

17. How do you maintain patient confidentiality and dignity in your daily tasks? Can you provide an example? How do you maintain patient confidentiality and dignity in your daily tasks? Can you provide an example?

18. What do you think the most critical aspect of infection control is in a hospital environment? What do you think the most critical aspect of infection control is in a hospital environment?

19. Why do you think teamwork is crucial in a healthcare setting, particularly in a maternity ward? Why do you think teamwork is crucial in a healthcare setting, particularly in a maternity ward?

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2. What do you know about the Gloucestershire Hospitals NHS Foundation Trust and its commitment to patient care?

queWcw41 General Questions

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Interview Summary
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Role: Housekeeper, Band 2 in Gloucester

Interviewed on Saturday 29 March 2025 at 12:42.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHousekeeper, Band 2 with Gloucestershire Hospitals NHS Foundation Trust in Gloucester\n\n Housekeeper, Band 2 (24 hours a week) If you are looking for a flexible role in a friendly and enthusiastic team, then we have the perfect opportunity for you! We are looking for enthusiastic and flexible individuals to work within the Maternity Ward team at the Women's Centre, Gloucester Royal Hospital. The role will include cleaning, linen changes and manoeuvring equipment, and you may be required to work in all areas of Maternity. If you enjoy working in an active and busy role with a team around you, and have great communication skills, with previous experience working within catering or cleaning, then we would welcome an application from you. This post requires the post holder to be able to undertake all statutory and mandatory training and post holders must be able to undertake physical interventions. Fitness for physical intervention will be assessed by Occupational Health. Ensure the cleanliness of the environment in accordance with the National Specification of Cleanliness 2007 or equivalent and to the agreed work schedules. The post holder will clean all areas of the Maternity Ward using a range of methods e.g. High dusting, damp dusting, vacuuming and mopping, in line with the NHS Cleaning Manual. Be responsible for maintaining and replenishing stocks of consumable items used within the department, i.e.: paper hand towels, soap, in a safe and responsible manner. Adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection. Follow local procedures for reporting areas cleaned and highlighting issues which have prevented duties being carried out. Undertake enhanced cleaning duties under the direction of the Facilities Supervisor. Report maintenance faults, building fabric issues, pests and any other concerns to the relevant managers/supervisors. Collection, segregation and storage of waste from locations according to local procedures and the Trust's Waste policy. Ensure patient confidentiality, privacy and dignity is maintained throughout your work. The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. About us Service Delivery Cleanliness - Ensure the cleanliness of the environment in accordance with the National Specification of Cleanliness 2007 or equivalent and to the agreed work schedules. The post holder will clean all areas of the Maternity Ward using a range of methods e.g. High dusting, damp dusting, vacuuming and mopping, in line with the NHS Cleaning Manual. - Be responsible for maintaining and replenishing stocks of consumable items used within the department, i.e.: paper hand towels, soap, in a safe and responsible manner. - Adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection. - Follow local procedures for reporting areas cleaned and highlighting issues which have prevented duties being carried out. - Undertake enhanced cleaning duties under the direction of the Facilities Supervisor. Service Delivery Linen - Distribute and store linen in a safe and responsible manner. - Change curtains as required and in accordance with a curtain change programme. - Assist with the removal of used linen and follow the rejected linen process Service Delivery Food & Beverage Preparation and Service - Receipt of chilled/frozen meals/stores, checking for quantity, quality and signing for all goods received, reporting of errors and unacceptable goods to the Facilities Supervisor. - Responsible for the preparation of food service and the regeneration of chilled/frozen meals, according to guidelines/food safety instructions. - Complete temperature control records to ensure compliance with food hygiene legislation, and Hazard Analysis Critical Control Points (HACCP) requirements. - Record and monitor food wastage, report discrepancies to the Facilities Supervisor. - Cleaning of all Facilities equipment used for food preparation and during food service. - Preparation, service and clearing up of inpatient beverage service, including the replenishment of water jugs, in accordance to the work schedule. Specific Key Responsibilities - Report maintenance faults, building fabric issues, pests and any other concerns to the Facilities Supervisor. - Collection, segregation and storage of waste from locations according to local procedures and the Trusts Waste policy. Ensure patient confidentiality, privacy and dignity is maintained throughout your work. "}