1. Can you tell us a bit about yourself and why you're interested in this role?
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Practice Interview
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Practice Interview
Temporary Staffing Administrator • Ludlow
Shropshire Community Health NHS Trust
Thank you for your interest in the position of Temporary Staffing Administrator
in Ludlow
with Shropshire Community Health NHS Trust.
Shropshire Community Health NHS Trust
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
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Then, we'll ask you to answer one or more questions of your choice from the list below:
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1. Can you tell us a bit about yourself and why you're interested in this role? Can you tell us a bit about yourself and why you're interested in this role?
2. What do you know about Shropshire Community Health NHS Trust, and what attracted you to apply for this position? What do you know about Shropshire Community Health NHS Trust, and what attracted you to apply for this position?
3. What previous experience do you have in staffing or administrative roles, particularly in a healthcare setting? What previous experience do you have in staffing or administrative roles, particularly in a healthcare setting?
4. Can you describe a situation where you had to manage multiple priorities in a fast-paced environment? How did you handle it? Can you describe a situation where you had to manage multiple priorities in a fast-paced environment? How did you handle it?
5. What IT systems or software have you used in past roles? Can you provide examples of how you've used these to improve efficiency? What IT systems or software have you used in past roles? Can you provide examples of how you've used these to improve efficiency?
6. This role requires excellent communication skills. Can you give an example of a time when you had to communicate complex information to someone? How did you ensure they understood? This role requires excellent communication skills. Can you give an example of a time when you had to communicate complex information to someone? How did you ensure they understood?
7. Describe your experience working as part of a team. What do you believe are the key qualities that make a team effective? Describe your experience working as part of a team. What do you believe are the key qualities that make a team effective?
8. Can you provide an example of a challenging situation you faced in a previous role? What steps did you take to resolve it? Can you provide an example of a challenging situation you faced in a previous role? What steps did you take to resolve it?
9. How do you approach decision-making when there is limited information available? Can you give an example? How do you approach decision-making when there is limited information available? Can you give an example?
10. In this role, you'll be acting as the first point of contact for staff and agencies. How would you ensure you provide a high level of customer service? In this role, you'll be acting as the first point of contact for staff and agencies. How would you ensure you provide a high level of customer service?
11. How do you handle difficult or stressful conversations with clients or stakeholders? Can you share an example? How do you handle difficult or stressful conversations with clients or stakeholders? Can you share an example?
12. The position requires flexibility as it operates over weekends and bank holidays. Are you available to work on these days? How would you manage work-life balance with this schedule? The position requires flexibility as it operates over weekends and bank holidays. Are you available to work on these days? How would you manage work-life balance with this schedule?
13. Our service runs 365 days a year. How would you approach the need for consistent staffing solutions despite challenges such as short notice or high demand? Our service runs 365 days a year. How would you approach the need for consistent staffing solutions despite challenges such as short notice or high demand?
14. What do you think are the key challenges facing temporary staffing in the NHS today? How do you think you could contribute to overcoming these challenges? What do you think are the key challenges facing temporary staffing in the NHS today? How do you think you could contribute to overcoming these challenges?
15. What do you believe are essential qualities for someone in a Temporary Staffing Administrator role? What do you believe are essential qualities for someone in a Temporary Staffing Administrator role?
16. Do you have any questions about the team or the Trust itself that you would like us to answer? Do you have any questions about the team or the Trust itself that you would like us to answer?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nTemporary Staffing Administrator with Shropshire Community Health NHS Trust in Ludlow\n\n We are looking to recruit an Administration Assistant within our Temporary Staffing Team on a permanent contract. The post holder will assist the Team Lead in providing a comprehensive high quality temporary staffing and advisory service to all users of the department over 7 days a week, 365 days of the year. This role provides extensive temporary staffing solutions, primarily by sourcing a variety of clinical staff to work within our community hospitals and services across all sites. The service is operational on weekends and bank holidays on a rota basis. Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment. In our busy environment you will be part of a team acting as the first point of contact via the phone and email for booking Bank and Agency workers into unfilled shifts and answering a variety of queries. The post holder will be part of a supportive team, providing an efficient and professional temporary staffing service to both our existing and new bank staff, Agencies and their workers and working closely with our clinical and management teams requiring staff. Communication and team working are essential, as is the ability to work under your own initiative. The post holder should have excellent IT and organisational skills, ideally with experience of working in a fast-paced office environment. About us Please find attached the Job description and Person Specification for more details regarding this role. "}