{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nDispenser/Medical Receptionist with Hanmer Surgery in Whitchurch, Shropshire\n\n Dispenser The following are the core responsibilities of the Dispenser. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: To be responsible for checking all medicines dispensed, ensuring there are no discrepancies Dispensing medicines to the entitled population safely and accurately Maintaining stock levels within the dispensary, liaising with the dispensary team to facilitate reordering Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable Ensuring controlled drugs are dispensed in accordance with practice policy Ensuring safe disposal of returned and/or out of date medicines Ensuring all repeat prescriptions are processed within set timesframes Providing patients with advice regarding all prescription matters Processing prescription requests via email, phone, fax, face-to-face and online Assisting the Assistant Manager in the preparation of monthly returns Always maintaining a clean and safe working environment Always maintain accurate records, including appropriate coding entries Receptionist The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: Maintain and monitor the practice appointment system Process personal, telephone and e-requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Signpost patients to the correct service Initiating contact with and responding to, requests from patients, team members and external agencies Clinically code data on EMIS (training would be provided) Photocopy documentation as required Secretarial letters (training will be provided) Filing patient notes Data entry of new and temporary registrations and relevant patient information as required Input data into patients healthcare records as necessary Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team Manage all queries as necessary in an efficient manner Maintain a clean, tidy, effective working area at all times Monitor and maintain the reception area and notice boards Support all clinical staff with general tasks as requested Action incoming emails and correspondence as necessary Scan patient related documentation and attach scanned documents to patients healthcare records Complete opening and closing procedures in accordance with the duty rota Due to the increased demand within the practice, we have a new vacancy for a Dispenser/Receptionist. This exciting and permanent part time post (of up to 25 hours per week) will enable you to become an integral and valued part of our small, friendly, supportive and efficient team. The role can be up to 25 hours per week The rota to be discussed at interview. Shifts will be Monday to Friday, between 8.00 am 6.30 pm Salary to be discussed and will be dependent on qualifications and experience Dispenser Job Summary To be responsible for the processing of prescriptions in accordance with practice policy and legislation. In addition, the post holder will be required to support the Practice Manager in ensuring a high-level of service is delivered at all times. Receptionist Job Summary To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers. For full details of the responsibilities for the Dispenser/Receptionist split role, please see the Job Description and attached Person Specification. Please contact the Practice Manager for further information if required. "}