Patient Safety and Compliance Manager • London The London Clinic
Thank you for your interest in the position of Patient Safety and Compliance Manager
in London
with The London Clinic.
This is a video practice interview and we use your
computer's webcam & microphonedevice's cameraphone's camera
to record your answers.
We record your answers one at a time.
The whole thing should take you less than five minutes.
Interview Progress What to expect
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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.
Then, we'll ask you to answer one or more questions of your choice from the list below:
1. Can you tell us a bit about your background and how it has prepared you for a role in patient safety and compliance? Can you tell us a bit about your background and how it has prepared you for a role in patient safety and compliance?
2. What attracted you to apply for this position at The London Clinic specifically? What attracted you to apply for this position at The London Clinic specifically?
3. Describe your experience managing a team focused on patient safety. What leadership styles do you find most effective in this context? Describe your experience managing a team focused on patient safety. What leadership styles do you find most effective in this context?
4. How do you ensure that your team stays engaged and motivated while working through challenging patient safety issues? How do you ensure that your team stays engaged and motivated while working through challenging patient safety issues?
5. Can you walk us through your process for managing patient safety incidents, from initial report through to resolution? Can you walk us through your process for managing patient safety incidents, from initial report through to resolution?
6. What strategies do you use to ensure timely investigations into patient safety incidents, and how do you prioritise these investigations? What strategies do you use to ensure timely investigations into patient safety incidents, and how do you prioritise these investigations?
7. Explain how you have implemented compliance frameworks in your previous roles. Which frameworks are you most familiar with? Explain how you have implemented compliance frameworks in your previous roles. Which frameworks are you most familiar with?
8. Share an example of a Quality Improvement initiative you have led in relation to patient safety. What was the outcome? Share an example of a Quality Improvement initiative you have led in relation to patient safety. What was the outcome?
9. How familiar are you with NHS England's Patient Safety Incident Response Framework (PSIRF)? Can you discuss your experience implementing similar frameworks? How familiar are you with NHS England's Patient Safety Incident Response Framework (PSIRF)? Can you discuss your experience implementing similar frameworks?
10. Keeping in mind national guidance, how do you lead the Mortality & Morbidity process within a clinical setting? Keeping in mind national guidance, how do you lead the Mortality & Morbidity process within a clinical setting?
11. What approaches do you use for human factors analysis in patient safety incidents, and how do you apply this knowledge to improve practices? What approaches do you use for human factors analysis in patient safety incidents, and how do you apply this knowledge to improve practices?
12. Can you provide an example of how you used data analysis to enhance patient safety in a previous role? Can you provide an example of how you used data analysis to enhance patient safety in a previous role?
13. How do you communicate complex patient safety concepts to clinical staff who may not be familiar with the technical aspects? How do you communicate complex patient safety concepts to clinical staff who may not be familiar with the technical aspects?
14. Describe a situation where you had to navigate conflicting opinions on patient safety. How did you approach the situation? Describe a situation where you had to navigate conflicting opinions on patient safety. How did you approach the situation?
15. What are some current trends in patient safety that you believe are critical for healthcare organisations to address? What are some current trends in patient safety that you believe are critical for healthcare organisations to address?
16. How do you envision the role of the Patient Safety and Compliance Manager evolving in the next few years? How do you envision the role of the Patient Safety and Compliance Manager evolving in the next few years?
17. Imagine a serious patient safety incident occurs during your shift. What immediate steps would you take upon learning about it? Imagine a serious patient safety incident occurs during your shift. What immediate steps would you take upon learning about it?
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Interview Summary •
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Role:Patient Safety and Compliance ManagerinLondon
Interviewed on Wednesday 2 April 2025
at 00:17.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPatient Safety and Compliance Manager with The London Clinic in London\n\n We have an exciting opportunity for an experienced Patient Safety & Compliance Manager to join our Clinical Governance Team here at The London Clinic, based in Marylebone, London (W1G 6JA). We are offering a competitive inclusive salary range of £60,848 - £71,495 per annum. Provide line management to the Patient Safety Team. Offer professional leadership, advice and support in relation to patient safety and compliance. Deputise for the Head of Clinical Governance when required, providing guidance on all aspects of patient safety. Oversee the patient safety incident process, ensuring quality, timely investigations, reporting and patient safety improvement. Provide expert knowledge on incident management, human factors analysis and patient safety improvement. Lead the Mortality & Morbidity process, ensuring adherence to national guidance. Manage the implementation of NHS England's Patient Safety Incident Response Framework (PSIRF), ensuring appropriate levels of investigation and grading. About us Please see attached person and job specification.................................................................... "}