The London Clinic rHELqgzk
Leadership Role, Opportunity to provide professional leadership to the Patient Safety Team, shaping the culture of safety within the organization.
Impactful Work, Direct involvement in ensuring patient safety and compliance, leading to improved patient outcomes and experiences.
Career Development, Potential to deputize for the Head of Clinical Governance, allowing for career progression and skill enhancement.
Expertise Development, Engage in human factors analysis and incident management, broadening professional knowledge and expertise in patient safety.
Influence on Policy, Manage and implement NHS England's Patient Safety Incident Response Framework, affecting change on a national level.
Collaborative Environment, Work as part of a dedicated Clinical Governance Team, fostering teamwork and collaboration with healthcare professionals.
Competitive Compensation, Enjoy a competitive inclusive salary range, reflecting the importance of the role and providing financial stability.
The London Clinic in Marylebone, London, is seeking an experienced Patient Safety and Compliance Manager to join its Clinical Governance Team. This role offers a competitive salary between £60,848 and £71,495 per annum. The successful candidate will provide leadership and support to the Patient Safety Team, oversee patient safety incident processes, ensure quality investigations and reporting, and lead the Mortality & Morbidity process in accordance with national guidelines. Additionally, the manager will implement NHS England's Patient Safety Incident Response Framework (PSIRF) to ensure appropriate investigation and grading of incidents.
This position includes responsibilities such as deputizing for the Head of Clinical Governance, offering expert knowledge in incident management and human factors analysis, and driving patient safety improvement initiatives. Candidates should demonstrate expertise in patient safety and compliance, alongside strong leadership skills.
This position includes responsibilities such as deputizing for the Head of Clinical Governance, offering expert knowledge in incident management and human factors analysis, and driving patient safety improvement initiatives. Candidates should demonstrate expertise in patient safety and compliance, alongside strong leadership skills.
We have an exciting opportunity for an experienced Patient Safety & Compliance Manager to join our Clinical Governance Team here at The London Clinic, based in Marylebone, London (W1G 6JA). We are offering a competitive inclusive salary range of £60,848 - £71,495 per annum.
Provide line management to the Patient Safety Team. Offer professional leadership, advice and support in relation to patient safety and compliance. Deputise for the Head of Clinical Governance when required, providing guidance on all aspects of patient safety. Oversee the patient safety incident process, ensuring quality, timely investigations, reporting and patient safety improvement. Provide expert knowledge on incident management, human factors analysis and patient safety improvement. Lead the Mortality & Morbidity process, ensuring adherence to national guidance. Manage the implementation of NHS England's Patient Safety Incident Response Framework (PSIRF), ensuring appropriate levels of investigation and grading.
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1. Can you tell us a bit about your background and how it has prepared you for a role in patient safety and compliance?
2. What attracted you to apply for this position at The London Clinic specifically?
3. Describe your experience managing a team focused on patient safety. What leadership styles do you find most effective in this context?
4. How do you ensure that your team stays engaged and motivated while working through challenging patient safety issues?
5. Can you walk us through your process for managing patient safety incidents, from initial report through to resolution?
1. Can you tell us a bit about your background and how it has prepared you for a role in patient safety and compliance?
2. What attracted you to apply for this position at The London Clinic specifically?
3. Describe your experience managing a team focused on patient safety. What leadership styles do you find most effective in this context?
4. How do you ensure that your team stays engaged and motivated while working through challenging patient safety issues?
5. Can you walk us through your process for managing patient safety incidents, from initial report through to resolution?
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Patient Safety and Compliance Manager:
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To work as a Patient Safety and Compliance Manager in the UK, you will need a combination of qualifications, skills, and experience. Here are key skills and competencies that are typically required for this role:
Educational Background
1. Relevant Qualifications: A degree in healthcare management, nursing, healthcare administration, or a related field is often required. Higher qualifications like a Master's degree can be advantageous.
2. Professional Certifications: Certifications related to healthcare compliance, risk management, patient safety, or quality improvement (e.g., Certified Professional in Healthcare Quality - CPHQ) may enhance your qualifications.
Skills and Competencies
1. Understanding of Regulations and Standards: Familiarity with regulatory frameworks such as Care Quality Commission (CQC) standards, NICE guidelines, and relevant local or national healthcare policies.
2. Risk Management: Ability to identify, assess, and mitigate risks to patient safety, including understanding root cause analysis and adverse event reporting.
3. Quality Improvement: Skills in quality assurance processes and methodologies (e.g., Plan-Do-Study-Act cycles, Lean, Six Sigma) to improve patient care outcomes.
4. Data Analysis: Proficiency in analyzing data related to patient safety incidents, compliance audits, and performance metrics.
5. Communication Skills: Strong verbal and written communication skills to effectively convey policies, procedures, and findings to staff, management, and regulatory bodies.
6. Training and Development: Ability to develop and deliver training sessions to healthcare staff on patient safety, compliance practices, and best practices.
7. Interpersonal Skills: Excellent relationship-building skills to work collaboratively with various stakeholders, including medical staff, administrators, and regulatory authorities.
8. Problem Solving: Strong analytical and critical thinking skills to develop solutions to complex patient safety issues and compliance challenges.
9. Leadership and Management Skills: Experience in leading teams and projects, as well as managing compliance initiatives across healthcare settings.
Experience
1. Healthcare Experience: Background in clinical roles, healthcare administration, or quality assurance within a healthcare setting.
2. Regulatory Experience: Direct experience working with regulatory bodies or in compliance roles is a significant asset.
3. Project Management Experience: Experience in managing projects, especially in patient safety or quality improvement initiatives.
Knowledge
1. Healthcare Systems Knowledge: Understanding of how healthcare systems operate in the UK, including NHS structure, policies, and processes.
2. Ethical and Legal Knowledge: Awareness of ethical considerations and legal responsibilities surrounding patient care and safety.
Personal Attributes
1. Attention to Detail: A meticulous approach to ensure compliance and safety standards are upheld.
2. Commitment to Patient Safety: A strong dedication to improving patient care and safety outcomes.
3. Adaptability: Ability to adapt to changing regulations, standards, and practices in the healthcare environment.
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