{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nClerical Officer with Cwm Taf Morgannwg University Health Board in Llantrisant\n\n The post holder will provide a range of patient focused reception, clerical and administrative duties to support the provision of healthcare within the busy Physiotherapy Service. The successful candidate will have direct patient contact via telephone and/or face-to-face, and will demonstrate a calm and professional manner when liaising with patients, colleagues, members of the public and other agencies. Knowledge of Health Board IT systems to include WCCIS, and Myrddin would be desirable although full training will be given. The post holder may at times be required to work at any Cwm Taf Morgannwg site as directed by their line manager. Brief Overview * First point of contact for patients via telephone and/or face to face * Inbound/outbound calls * Booking/rearranging appointments * Clerical tasks, including scanning referrals, distributing appointment letters * Use of clinical information systems (Myrddin/WPAS) to update confidential information * Liaising with patients, clinical and administrative colleague The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. "}