Interview for Patient Navigator

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Practice Interview

Practice Interview

Patient Navigator • Newport Pagnell
Primary Care Careers

Thank you for your interest in the position of Patient Navigator in Newport Pagnell with Primary Care Careers.

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Role: Patient Navigator in Newport Pagnell

Interviewed on Friday 22 November 2024 at 09:42.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPatient Navigator with Primary Care Careers in Newport Pagnell, Buckinghamshire\n\n Newport Pagnell Medical Centre is looking to recruit patient navigators to further expand our team. We are looking for staff on a part time basis for 21 hours per week, over 4 days, between Monday & Friday. You will also be required to cover Saturday morning shifts on a rota basis. We offer a comprehensive training programme to all our patient navigators, where you will initially receive 1-1 training, followed by ongoing support from your trainer and team leaders. Greet patients, doctors and visitors at Reception in a polite and friendly manner. Answer the telephone promptly and courteously. Make appointments using the computerised appointments system. Administer the procedure for repeat prescriptions. Open and sort all Medical Centre post, both internal and external. Ensure the smooth running of all surgeries and clinics. Arrange hospital appointments where relevant e.g. x-rays, out-patients. Receive patients' specimens ready for pathology laboratory collection. Deal with general enquiries from patients and visitors in a helpful and efficient manner. Collate and sort paperwork from GPs and other Practice staff, and deal with accordingly. Inform patients of computerised test results, in person, on the telephone or by letter. Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. Please see attached job description for further information. About us If you would like to find out more information about this role, please see the attached job specification. "}