1. Can you tell us a bit about yourself and your background relevant to this role? Can you tell us a bit about yourself and your background relevant to this role?
2. What attracted you to the position of Sexual Healthcare Receptionist with Solutions 4 Health Limited? What attracted you to the position of Sexual Healthcare Receptionist with Solutions 4 Health Limited?
3. Have you worked in a healthcare setting before? If so, can you describe your experience? Have you worked in a healthcare setting before? If so, can you describe your experience?
4. How comfortable are you using IT systems for booking and registering patients? Can you give an example of a system you've used in the past? How comfortable are you using IT systems for booking and registering patients? Can you give an example of a system you've used in the past?
5. This role requires working under pressure during busy times. Can you share an experience where you had to manage a hectic workload? How did you handle it? This role requires working under pressure during busy times. Can you share an experience where you had to manage a hectic workload? How did you handle it?
6. Why do you believe it's important to have a non-judgemental attitude in a sexual healthcare environment? Why do you believe it's important to have a non-judgemental attitude in a sexual healthcare environment?
7. Can you describe a time when you had to show empathy to someone during a difficult situation? What was the outcome? Can you describe a time when you had to show empathy to someone during a difficult situation? What was the outcome?
8. How important is confidentiality in a healthcare role, and how do you ensure that you maintain it? How important is confidentiality in a healthcare role, and how do you ensure that you maintain it?
9. Describe a situation where you had to work as part of a team. What was your role, and how did you contribute to the team’s success? Describe a situation where you had to work as part of a team. What was your role, and how did you contribute to the team’s success?
10. Can you give an example of a time when you communicated effectively with a patient or client who may have been anxious or distressed? Can you give an example of a time when you communicated effectively with a patient or client who may have been anxious or distressed?
11. This role may require occasional travel to outreach services. How do you feel about working in different locations? This role may require occasional travel to outreach services. How do you feel about working in different locations?
12. Can you provide an example of a time when you took the initiative to solve a problem at work? Can you provide an example of a time when you took the initiative to solve a problem at work?
13. In your opinion, what makes for a good patient care experience in sexual healthcare services? In your opinion, what makes for a good patient care experience in sexual healthcare services?
14. What strategies would you use to ensure that patients feel comfortable accessing our services? What strategies would you use to ensure that patients feel comfortable accessing our services?
15. How do you handle stress and maintain your well-being in a demanding work environment? How do you handle stress and maintain your well-being in a demanding work environment?
16. What are your long-term career goals, and how does this position fit into them? What are your long-term career goals, and how does this position fit into them?
17. Do you have any questions about the role or the team you might be working with? Do you have any questions about the role or the team you might be working with?
You can answer as many of these questions as you want.
Good luck!