Sexual Healthcare Receptionist inHerefordshire inHerefordshire PUBLISHED THU 17 OCT 2024

Solutions 4 Health Limited ralsww8G

Solutions4Health is seeking a part-time Sexual Healthcare Receptionist to join their Integrated Sexual Health Services team in Herefordshire. The position offers a pro-rata salary of £16,640 based on a full-time equivalent of £24,960, with expected hours of 25 per week. The ideal candidate will demonstrate a non-judgmental and open-minded attitude, resilience, and the ability to work independently in a busy environment. Responsibilities include using IT systems for booking and patient registration, maintaining confidentiality, and providing empathetic support to patients, respecting their individual lifestyles and needs.

The role will primarily be based at a city center clinic in Hereford, with occasional duties at outreach services across the county. Solutions4Health prioritizes tackling health inequalities and values a positive patient experience. Successful applicants will need to pass a DBS check and must be eligible to work in the UK. The organisation promotes employee well-being through various health support benefits and encourages applicants from diverse backgrounds.

Solutions4Health is delighted to offer the position of Sexual Healthcare Receptionist in Herefordshire. This is a part-time role with a pro-rata salary of £16,640 based on a full-time equivalent of £24,960.

Role Summary

Solutions4Health is an innovative company with a passion and a track record for tackling health inequalities. We are looking to recruit an enthusiastic Sexual Healthcare Support Worker/Receptionist to work as part of our dynamic Integrated Sexual Health Services team in Herefordshire.

To work within our sexual health services, you need to have an open-minded and non-judgemental attitude as well as a good sense of humour.

You should be able to cope with a demanding and busy role which has periods of business and times when things are more settled. You will have initiative to work on your own and be self-motivated and resilient. Having an interest in supporting people to access care is essential and you should have a positive attitude to making sure that patients have the best care experience when they access our services.

Due to the nature of our services, you will express empathy and show patients that you are respectful of their individual lifestyles and life choices. Understanding the importance of confidentiality is key and appreciating that people access our services for a variety of reasons.

We use IT systems to book and register our patients, we communicate using emails and social media so IT skills and experience using computer systems is essential.

The post is based in our sexual health clinic in the centre of Hereford, but you may on occasions be asked to provide reception duties at our outreach services across the county. Expected hours are 25 per week.

The Hereford Team are a small, friendly team working from a city centre clinic. There will be a requirement to work occasionally from other locations within the county.

Further details can be found in the attached job description.

About us
Solutions4Health is delighted to offer the position of Sexual Healthcare Receptionist in Herefordshire. This is a part-time role with a pro-rata salary of £16,640 based on a full-time equivalent of £24,960.

Role Summary

Solutions4Health is an innovative company with a passion and a track record for tackling health inequalities. We are looking to recruit an enthusiastic Sexual Healthcare Support Worker/Receptionist to work as part of our dynamic Integrated Sexual Health Services team in Herefordshire.

To work within our sexual health services, you need to have an open-minded and non-judgemental attitude as well as a good sense of humour.

You should be able to cope with a demanding and busy role which has periods of business and times when things are more settled. You will have initiative to work on your own and be self-motivated and resilient. Having an interest in supporting people to access care is essential and you should have a positive attitude to making sure that patients have the best care experience when they access our services.

Due to the nature of our services, you will express empathy and show patients that you are respectful of their individual lifestyles and life choices. Understanding the importance of confidentiality is key and appreciating that people access our services for a variety of reasons.

We use IT systems to book and register our patients, we communicate using emails and social media so IT skills and experience using computer systems is essential.

The post is based in our sexual health clinic in the centre of Hereford, but you may on occasions be asked to provide reception duties at our outreach services across the county. Expected hours are 25 per week.

The Hereford Team are a small, friendly team working from a city centre clinic. There will be a requirement to work occasionally from other locations within the county.

Further details can be found in the attached job description.

About Us

Solutions4Health are an innovative company with a passion and a track record for tackling health inequalities. We provide a one stop solution for commissioners accountable for outcome focused integrated Public Health services.

Successful applicants will be required to undergo a DBS check at the appropriate level.

Applicants must be eligible to work in the UK, as we do not sponsor work permits and outside work permits are not accepted as proof of a right to work in the UK.

We encourage applicants meeting the criteria for the role regardless of age, disability, gender, orientation, race, religion, or ethnicity.

Solutions4health are a disability confident employer. If you require any reasonable adjustments, either at application or interview stage, please contact our HR team.

Benefits

Promoting and supporting employee well-being is at the heart of our purpose which is why we offer a range of health and wellbeing support to our teams.

Employee Assistance Programme (inlcuding 24/7 helpline access and health and wellbeing app)

Fully funded V1 HSF Health Plan - over 35 benefits at no cost to you such as contribution to dental, optical, etc and access to Perkbox providing discount on shopping, gym membership, travel etc.

Cycle to Work scheme

Annual Leave that increases with length or service

If you think you are suitable for this role, please apply now!

More information related to this job opportunity, from jobsincare:

Here are 5 questions you could be asked if you apply for this job: Start practice interview... NEW!

1. Can you tell us a bit about yourself and your background relevant to this role?

2. What attracted you to the position of Sexual Healthcare Receptionist with Solutions 4 Health Limited?

3. Have you worked in a healthcare setting before? If so, can you describe your experience?

4. How comfortable are you using IT systems for booking and registering patients? Can you give an example of a system you've used in the past?

5. This role requires working under pressure during busy times. Can you share an experience where you had to manage a hectic workload? How did you handle it?

See all questions

1. Can you tell us a bit about yourself and your background relevant to this role?

2. What attracted you to the position of Sexual Healthcare Receptionist with Solutions 4 Health Limited?

3. Have you worked in a healthcare setting before? If so, can you describe your experience?

4. How comfortable are you using IT systems for booking and registering patients? Can you give an example of a system you've used in the past?

5. This role requires working under pressure during busy times. Can you share an experience where you had to manage a hectic workload? How did you handle it?

Start a practice interview... NEW!

Useful skills for a Sexual Healthcare Receptionist: Click to view

To work as a Sexual Healthcare Receptionist in the UK, you will need a combination of technical, interpersonal, and administrative skills. Here are some key skills important for this role:

1. Communication Skills: Ability to communicate effectively with patients, healthcare professionals, and other staff. This includes active listening, clear verbal communication, and the ability to handle sensitive conversations with discretion and professionalism.

2. Interpersonal Skills: Building rapport with patients and providing a welcoming, empathetic environment, especially as many patients may feel anxious or vulnerable.

3. Organisational Skills: Ability to manage appointment schedules, keep records up-to-date, and ensure the smooth running of the clinic or healthcare facility.

4. Attention to Detail: Ensuring accurate data entry in patient records, understanding medical terminology, and being meticulous with scheduling and billing.

5. Confidentiality and Discretion: Understanding the importance of maintaining patient confidentiality, especially in sensitive areas such as sexual health.

6. IT Proficiency: Familiarity with computer systems, electronic health records (EHR), and scheduling software. Basic typing and data entry skills are also important.

7. Customer Service Skills: Providing excellent service to patients and addressing their concerns or questions politely and efficiently.

8. Problem-Solving Skills: Ability to handle unexpected issues or conflicts that might arise in a healthcare setting, such as appointment scheduling conflicts or patient inquiries.

9. Teamwork: Collaborating effectively with healthcare providers, nurses, and other administrative staff to facilitate patient care.

10. Knowledge of Healthcare Protocols: Understanding basic healthcare practices, especially related to sexual health, might be advantageous.

11. Cultural Competence: Being aware of and sensitive to diverse cultural backgrounds and needs, which is particularly important in sexual health settings.