Interview for Lead Pharmacy Technician Dispensary & Procurement Manager - Discover Great Care Jobs and Jobs In Care Today

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Practice Interview

Lead Pharmacy Technician Dispensary & Procurement Manager • Stafford
Midlands Partnership NHS Foundation Trust

Thank you for your interest in the position of Lead Pharmacy Technician Dispensary & Procurement Manager in Stafford with Midlands Partnership NHS Foundation Trust.

This is a video practice interview and we use your computer's webcam & microphone device's camera phone's camera to record your answers.

We record your answers one at a time. The whole thing should take you less than five minutes.

Interview Progress What to expect Continue below

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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.

Then, we'll ask you to answer one or more questions of your choice from the list below:

1. Can you describe your previous experience in procurement and how it prepares you for this role? Can you describe your previous experience in procurement and how it prepares you for this role?

2. What are the key leadership qualities you believe are essential for leading a pharmacy team? What are the key leadership qualities you believe are essential for leading a pharmacy team?

3. How do you approach team development and training for your staff? Can you provide an example? How do you approach team development and training for your staff? Can you provide an example?

4. Describe a time when you had to lead a team through significant changes. What strategies did you implement? Describe a time when you had to lead a team through significant changes. What strategies did you implement?

5. What experience do you have with accuracy checking in a dispensary, and how do you ensure compliance with legislation? What experience do you have with accuracy checking in a dispensary, and how do you ensure compliance with legislation?

6. How do you maintain up-to-date knowledge regarding procurement processes and supply chain management in the pharmaceutical sector? How do you maintain up-to-date knowledge regarding procurement processes and supply chain management in the pharmaceutical sector?

7. Can you discuss your understanding of the specific challenges related to procuring controlled drugs and unlicensed medicines? Can you discuss your understanding of the specific challenges related to procuring controlled drugs and unlicensed medicines?

8. How do you ensure effective communication with pharmaceutical wholesalers, manufacturers, and other stakeholders? Could you provide an example of a challenging communication situation and how you handled it? How do you ensure effective communication with pharmaceutical wholesalers, manufacturers, and other stakeholders? Could you provide an example of a challenging communication situation and how you handled it?

9. Collaboration is key in this role. How do you build relationships with other departments and external agencies to enhance pharmacy services? Collaboration is key in this role. How do you build relationships with other departments and external agencies to enhance pharmacy services?

10. What methodologies or frameworks have you used to improve pharmacy services in your previous roles? What methodologies or frameworks have you used to improve pharmacy services in your previous roles?

11. How do you measure the success of the dispensary's performance? What key performance indicators (KPIs) do you consider most important? How do you measure the success of the dispensary's performance? What key performance indicators (KPIs) do you consider most important?

12. Can you provide an example of a time you faced a procurement issue that affected patient care? How did you resolve it? Can you provide an example of a time you faced a procurement issue that affected patient care? How did you resolve it?

13. In a complex situation involving multiple stakeholders, how do you prioritise and make decisions to ensure patient safety and service efficiency? In a complex situation involving multiple stakeholders, how do you prioritise and make decisions to ensure patient safety and service efficiency?

14. This role supports further professional development through training such as PRINCE2 and a Mental Health Therapeutics PgCert. How do you see this training enhancing your contribution to the team? This role supports further professional development through training such as PRINCE2 and a Mental Health Therapeutics PgCert. How do you see this training enhancing your contribution to the team?

15. What strategies would you employ to foster a culture of continuous improvement and learning within your team? What strategies would you employ to foster a culture of continuous improvement and learning within your team?

16. What attracted you to apply for this position with the Midlands Partnership NHS Foundation Trust? What attracted you to apply for this position with the Midlands Partnership NHS Foundation Trust?

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2. What are the key leadership qualities you believe are essential for leading a pharmacy team?

queE0XnL General Experience and Leadership

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Interview Summary
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Role: Lead Pharmacy Technician Dispensary & Procurement Manager in Stafford

Interviewed on Wednesday 23 April 2025 at 17:24.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nLead Pharmacy Technician Dispensary & Procurement Manager with Midlands Partnership NHS Foundation Trust in Stafford\n\n Do you have a passion for Procurement, team leading and service improvement? If so then this is the job for you. Based at St Georges Hospital in Stafford, you will lead the team of Procurement Technicians and Pharmacy Support workers who are part of our wider Procurement team at both Redwoods Centre Shrewsbury and at Haywood Hospital in Stoke. You will work closely with the Senior Leadership Team and be responsible for the development of our procurement services. You will also be responsible for leading, supporting and developing the dispensary team at St Georges Hospital. The successful candidate will be fully supported to develop your leadership and management skills. We encourage and support our team to complete the PRINCE 2 training. In addition, you will be supported to undertake the Mental Health Therapeutics PgCert at Aston University. The Trust provides both Mental and Physical Health services, and you will be provided with a wide range of opportunities to learn and develop, including opportunities for further learning in clinical and managerial skills. Carrying out Accuracy Checking is a part of the role, and if you do not already hold this award, we will support the right candidate in achieving this. You will work collaboratively with the dispensary managers at both Redwoods Centre and Haywood Hospital to promote a safe and effective service and be supported by the Chief Pharmacy Technician. To provide technical leadership on procurement in collaboration with theprocurement team (Technicians and Pharmacist) across all sites.Day to day management and leadership of the dispensary staff at St Georges Hospital. Effectively communicate with pharmaceutical wholesalers, manufacturers, homecare companies and external agencies ensuring efficient and cost-effective procurement and supply of medicines. Communicate with pharmacy staff, other healthcare professionals and external customers on wide range of queries relating to procurement of medicines and homecare including changes to contracts; availability and cost of medicines (including controlled drugs, unlicensed medicines and specials); and supply issues or delays. To perform the role of an experienced, registered, pharmacy technician including the provision of advice, supervision, mentoring with staff members under their direct line management (all technical staff). Attend and participate in regional pharmacy procurement meetings and adjudication meetings regarding the tendering of medicines and services. To lead the local dispensary team in providing a range of pharmacy medicines supply and advice services. Ensuring compliance with all legislation relating to medicines supply services, in a safe efficient and cost-effective manner. About us To provide technical leadership on procurement in collaboration with the procurement team (Technicians and Pharmacist) across all sites to ensure cost effective procurement of medicine and minimising impact on patient (inpatient and outpatient) due to stock shortages. The post holder will lead on reporting of key performance indicators for procurement which will be to the Chief Technician on a quarterly basis.Management of the procurement services for the MPFT Pharmacy, to ensure a prompt, efficient and accurate supply service (e.g. Purchase orders, budgetary expenditures and deliveries). To work in conjunction with the Business Intelligence Technician in support of contracts and bids. Effectively communicate with pharmaceutical wholesalers, manufacturers, homecare companies and external agencies e.g. CMU, regarding the safe, efficient and cost-effective procurement and supply of medicines. Matters may be of a complex or sensitive nature. Communicate with pharmacy staff, other healthcare professionals and external customers on wide range of queries relating to procurement of medicines and homecare including changes to contracts; availability and cost of medicines (including controlled drugs, unlicensed medicines and specials); and supply issues or delays. Attend and participate in regional pharmacy procurement meetings and adjudication meetings regarding the tendering of medicines and services. To lead the local dispensary team in providing a range of pharmacy medicines supply and advice services. Ensuring compliance with all legislation relating to medicines supply services, in a safe efficient and cost-effective manner. To work collaborative with other Dispensary Managers to promote a safe and effective service. To perform the role of an experienced, registered, pharmacy technician including the provision of advice, supervision, mentoring with staff members under their direct line management (all technical staff). To manage the dispensary services by providing direction to all grades of staff, including pharmacists, pharmacy technicians, assistant technical officers, student technicians and pre-registration pharmacists/technicians whilst they are assigned to the dispensary. To contribute to the review of dispensary services, to improve efficiency and establish greater integration with Trust services. To support the training and assessment of staff within dispensary services. To manage technicians providing support to one stop dispensing services (self-medicating schemes). To oversee the management of all technical dispensary staff. "}