{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nMedical Receptionist with Brig Royd Surgery in Sowerby Bridge, West Yorkshire\n\n Due to our team expanding, we have an exciting opportunity for an enthusiastic and conscientious Medical Receptionist with excellent communication skills to join our friendly practice team. Hours per week - Part time Will also include cover for enhanced access, Wednesday evenings, occasional Saturday and occasional 8:00pm finish on a Friday. Maintain and monitor the practice appointment system Process personal, telephone and e-requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately. Signpost patients to the correct service Initiating contact with and responding to, requests from patients, team members and external agencies Correspondence Management on SystmOne. Photocopy documentation as required Data entry of new and temporary registrations and relevant patient information as required Input data into patients healthcare records as necessary Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team Manage all queries as necessary in an efficient manner Carry out system searches as requested Monitor and maintain the reception area and notice boards Support all clinical staff with general tasks as requested About us The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the reception manager/practice manager dependent on current and evolving practice workload and staffing levels: Receiving and routing patients on arrival and departure. Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the correct healthcare professional. Processing, Scanning and distribution of incoming (and outgoing) mail in set procedures. Effective taking of messages and passing on information following practice procedures. Processing repeat prescriptions in accordance with practice guidelines. Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers. Maintaining and monitoring the practice appointment system. Filing and retrieving paperwork. Retrieving/filing medical records when needed by a doctor or nurse. Receiving and sorting new patient records for summary (using practice guidelines) for summary by the notes summariser. Any other duties, which may, from time to time, be deemed necessary. "}