Interview for Patient and Clinical Support Team Member - Discover Great Care Jobs and Jobs In Care Today

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Practice Interview

Practice Interview

Patient and Clinical Support Team Member • Bedford
Primary Care Careers

Thank you for your interest in the position of Patient and Clinical Support Team Member in Bedford with Primary Care Careers.

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Role: Patient and Clinical Support Team Member in Bedford

Interviewed on Monday 24 March 2025 at 10:46.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPatient and Clinical Support Team Member with Primary Care Careers in Bedford, Bedfordshire\n\n The De Parys Group has three opportunities for enthusiastic and proactive patient and clinical support team members to join our team on a full-time basis for 37.5 hours per week, Monday to Friday. These positions play a pivotal role in the experience of patients at our practice, helping patients to access the right services and dealing with their queries face-to-face, online and by telephone. General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience and offers excellent communication skills. Greeting and directing all patients. Responding to appointment requests that come through our online system. Making appointments. Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate. Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc. Advising patients of practice procedures. Registering new patients. Accurately maintaining patient database and records, photocopying, filing and scanning. About us If you would like to find out more information about this role, please see the attached job specification. "}