PERMANENT
Primary Care CareersrD8BMKk6
Directly contribute to patient care by assisting with their queries and ensuring they access the right services.
Work in a supportive team environment that values proactive and enthusiastic individuals.
Gain experience in a variety of tasks, from managing appointments to handling prescriptions, enhancing your skills in the healthcare field.
Develop excellent communication skills through interaction with diverse patients and healthcare professionals.
Enjoy a stable full-time position with consistent work hours, Monday to Friday, promoting a healthy work-life balance.
Opportunity to make a positive impact on patient experiences, fostering a caring and compassionate atmosphere.
Be part of a challenging yet rewarding work environment in general practice, which helps build resilience and adaptability.
Join the De Parys Group in Bedford as a Patient and Clinical Support Team Member and make a real difference in people’s lives! We’re seeking enthusiastic, proactive individuals to join our friendly team on a full-time basis, working 37.5 hours a week, Monday to Friday. In this rewarding role, you'll be the first point of contact for our patients, guiding them to the right services and providing invaluable support both online and over the phone. If you’re passionate about delivering exceptional patient care and enjoy working in a dynamic environment, we want to hear from you!
As a vital part of our practice, you’ll greet and direct patients, handle appointment requests, and address queries and complaints with a calm, caring attitude. Your excellent communication skills and customer service experience will help create a welcoming atmosphere for everyone. From managing prescriptions to registering new patients, your role will be diverse and impactful. If you’re a motivated team player looking to enrich your career in the care industry, explore this opportunity and join us in shaping positive patient experiences!
As a vital part of our practice, you’ll greet and direct patients, handle appointment requests, and address queries and complaints with a calm, caring attitude. Your excellent communication skills and customer service experience will help create a welcoming atmosphere for everyone. From managing prescriptions to registering new patients, your role will be diverse and impactful. If you’re a motivated team player looking to enrich your career in the care industry, explore this opportunity and join us in shaping positive patient experiences!
Directly contribute to patient care by assisting with their queries and ensuring they access the right services.
Work in a supportive team environment that values proactive and enthusiastic individuals.
Gain experience in a variety of tasks, from managing appointments to handling prescriptions, enhancing your skills in the healthcare field.
Develop excellent communication skills through interaction with diverse patients and healthcare professionals.
Enjoy a stable full-time position with consistent work hours, Monday to Friday, promoting a healthy work-life balance.
Opportunity to make a positive impact on patient experiences, fostering a caring and compassionate atmosphere.
Be part of a challenging yet rewarding work environment in general practice, which helps build resilience and adaptability.
The De Parys Group has three opportunities for enthusiastic and proactive patient and clinical support team members to join our team on a full-time basis for 37.5 hours per week, Monday to Friday.
These positions play a pivotal role in the experience of patients at our practice, helping patients to access the right services and dealing with their queries face-to-face, online and by telephone.
General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience and offers excellent communication skills.
- Greeting and directing all patients.
- Responding to appointment requests that come through our online system.
- Making appointments.
- Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
- Advising patients of practice procedures.
- Registering new patients.
- Accurately maintaining patient database and records, photocopying, filing and scanning.
About us
If you would like to find out more information about this role, please see the attached job specification.
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