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Practice Interview

Admin Assistant - Care Home • Bridlington
Barchester Healthcare

Thank you for your interest in the position of Admin Assistant - Care Home in Bridlington with Barchester Healthcare.

This is a video practice interview and we use your computer's webcam & microphone device's camera phone's camera to record your answers.

We record your answers one at a time. The whole thing should take you less than five minutes.

Interview Progress What to expect Continue below

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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.

Then, we'll ask you to answer one or more questions of your choice from the list below:

1. Can you tell us about yourself and why you are interested in working as an Admin Assistant at a care home? Can you tell us about yourself and why you are interested in working as an Admin Assistant at a care home?

2. What do you understand about the role of an Admin Assistant in a residential care setting? What do you understand about the role of an Admin Assistant in a residential care setting?

3. What specific experience do you have in administrative support roles? Can you give examples of the tasks you managed? What specific experience do you have in administrative support roles? Can you give examples of the tasks you managed?

4. How comfortable are you with using various computer applications, such as word processing and spreadsheet software? Can you describe your proficiency? How comfortable are you with using various computer applications, such as word processing and spreadsheet software? Can you describe your proficiency?

5. Describe a time when you had to multitask effectively. How did you manage your time and priorities? Describe a time when you had to multitask effectively. How did you manage your time and priorities?

6. How would you approach meeting and greeting visitors to the care home? What impression do you want to convey? How would you approach meeting and greeting visitors to the care home? What impression do you want to convey?

7. Can you provide an example of how you have engaged with residents or clients in a previous role? What did you do to ensure they felt welcomed? Can you provide an example of how you have engaged with residents or clients in a previous role? What did you do to ensure they felt welcomed?

8. How would you handle a phone call from a distressed family member of a resident? What strategies would you use to provide support? How would you handle a phone call from a distressed family member of a resident? What strategies would you use to provide support?

9. Describe a challenging situation you faced in a previous job and how you resolved it. Describe a challenging situation you faced in a previous job and how you resolved it.

10. If you were faced with multiple tasks and a tight deadline, what steps would you take to ensure everything is completed on time? If you were faced with multiple tasks and a tight deadline, what steps would you take to ensure everything is completed on time?

11. How do you typically support your colleagues or managers in your current or previous roles? How do you typically support your colleagues or managers in your current or previous roles?

12. What role do you believe an Admin Assistant plays in creating a supportive environment for staff and residents alike? What role do you believe an Admin Assistant plays in creating a supportive environment for staff and residents alike?

13. What makes you a ‘people person’? Can you share an experience that illustrates your capability in this area? What makes you a ‘people person’? Can you share an experience that illustrates your capability in this area?

14. Why do you think having a genuine interest in residents and their families is important for this role? Why do you think having a genuine interest in residents and their families is important for this role?

15. How do you approach learning new skills or techniques? Are there any specific areas of training that you would like to pursue in this position? How do you approach learning new skills or techniques? Are there any specific areas of training that you would like to pursue in this position?

16. What draws you to Barchester Healthcare specifically, and how do you think you can contribute to our mission of delivering quality care? What draws you to Barchester Healthcare specifically, and how do you think you can contribute to our mission of delivering quality care?

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1. Can you tell us about yourself and why you are interested in working as an Admin Assistant at a care home?

quewJ1My General Questions

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Interview Summary
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Role: Admin Assistant - Care Home in Bridlington

Interviewed on Friday 25 April 2025 at 01:52.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nAdmin Assistant - Care Home with Barchester Healthcare in Bridlington\n\n As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver the quality care and support our residents deserve. You'll answer the phone, handle files, support managers, meet and greet visitors, engage with residents, and show prospective clients and their families around the care home. In this varied role, you'll need to demonstrate the ability to multi-task, have good computer skills, and a confident telephone manner. It's also important that you're a people person who can take a genuine interest in our residents and their families. Barchester Healthcare will provide you with the opportunity to develop your skills with training and development courses to build your confidence across all your responsibilities. About us ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. "}