Admin Assistant - Care Home inBridlington inBridlington PUBLISHED 2 NOV 2024

PERMANENT

Barchester Healthcare rk3MJdNp

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In this varied role, you'll need to demonstrate the ability to multi-task, have good computer skills, and a confident telephone manner.

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver the quality care and support our residents deserve. You'll answer the phone, handle files, support managers, meet and greet visitors, engage with residents, and show prospective clients and their families around the care home.

In this varied role, you'll need to demonstrate the ability to multi-task, have good computer skills, and a confident telephone manner. It's also important that you're a people person who can take a genuine interest in our residents and their families. Barchester Healthcare will provide you with the opportunity to develop your skills with training and development courses to build your confidence across all your responsibilities.

About us

ABOUT THE ROLE
As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU
If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

About us

ABOUT THE ROLE
As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU
If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'
And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

More information related to this job opportunity, from jobsincare:

Here are 17 questions you could be asked if you apply for this job: Start practice interview... NEW!

1. Can you tell us about yourself and why you are interested in working as an Admin Assistant at a care home?

2. What do you understand about the role of an Admin Assistant in a residential care setting?

3. What specific experience do you have in administrative support roles? Can you give examples of the tasks you managed?

4. How comfortable are you with using various computer applications, such as word processing and spreadsheet software? Can you describe your proficiency?

5. Describe a time when you had to multitask effectively. How did you manage your time and priorities?

6. How would you approach meeting and greeting visitors to the care home? What impression do you want to convey?

7. Can you provide an example of how you have engaged with residents or clients in a previous role? What did you do to ensure they felt welcomed?

8. How would you handle a phone call from a distressed family member of a resident? What strategies would you use to provide support?

9. Describe a challenging situation you faced in a previous job and how you resolved it.

10. If you were faced with multiple tasks and a tight deadline, what steps would you take to ensure everything is completed on time?

11. How do you typically support your colleagues or managers in your current or previous roles?

12. What role do you believe an Admin Assistant plays in creating a supportive environment for staff and residents alike?

13. What makes you a ‘people person’? Can you share an experience that illustrates your capability in this area?

14. Why do you think having a genuine interest in residents and their families is important for this role?

15. How do you approach learning new skills or techniques? Are there any specific areas of training that you would like to pursue in this position?

16. What draws you to Barchester Healthcare specifically, and how do you think you can contribute to our mission of delivering quality care?

17. What are your thoughts about the importance of creating a vibrant and happy environment for residents? Can you suggest ways you would contribute to that?