Support Worker • North Yorkshire Cygnet Health Care
Thank you for your interest in the position of Support Worker
in North Yorkshire
with Cygnet Health Care.
This is a video practice interview and we use your
computer's webcam & microphonedevice's cameraphone's camera
to record your answers.
We record your answers one at a time.
The whole thing should take you less than five minutes.
Interview Progress What to expect
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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.
Then, we'll ask you to answer one or more questions of your choice from the list below:
1. Can you tell us a bit about yourself and why you are interested in this position with Cygnet Health Care? Can you tell us a bit about yourself and why you are interested in this position with Cygnet Health Care?
2. What do you know about Cygnet Health Care and the services we provide? What do you know about Cygnet Health Care and the services we provide?
3. What attracted you to the role of Support Worker in a neuropsychiatric care setting specifically? What attracted you to the role of Support Worker in a neuropsychiatric care setting specifically?
4. Can you describe any previous experience you have in support work or a similar role? What did you learn from that experience? Can you describe any previous experience you have in support work or a similar role? What did you learn from that experience?
5. How do you approach building rapport with individuals in your care, particularly those with acquired brain injuries? How do you approach building rapport with individuals in your care, particularly those with acquired brain injuries?
6. Describe a time when you had to manage challenging behaviour from a service user. What strategies did you use? Describe a time when you had to manage challenging behaviour from a service user. What strategies did you use?
7. In your opinion, what are the most important qualities a Support Worker should possess? Why? In your opinion, what are the most important qualities a Support Worker should possess? Why?
8. Imagine you are working with a service user who is resistant to participating in their care plan. How would you encourage their involvement? Imagine you are working with a service user who is resistant to participating in their care plan. How would you encourage their involvement?
9. What would you do if you noticed a colleague not adhering to safety protocols in the care environment? What would you do if you noticed a colleague not adhering to safety protocols in the care environment?
10. How would you handle a situation where a service user is becoming agitated or distressed? How would you handle a situation where a service user is becoming agitated or distressed?
11. Can you explain how you would assess the specific needs of an individual under your care? Can you explain how you would assess the specific needs of an individual under your care?
12. How do you promote independence among the individuals you care for? Can you give an example? How do you promote independence among the individuals you care for? Can you give an example?
13. What techniques do you use to provide emotional support and encouragement to those you are supporting? What techniques do you use to provide emotional support and encouragement to those you are supporting?
14. Describe how you would support team members in the day-to-day running of the service. Describe how you would support team members in the day-to-day running of the service.
15. Can you share an example of effective teamwork in a previous role? What was your contribution? Can you share an example of effective teamwork in a previous role? What was your contribution?
16. How do you communicate changes in a service user's condition to your team and management? How do you communicate changes in a service user's condition to your team and management?
17. What does safeguarding mean to you, and how would you implement it in your daily tasks? What does safeguarding mean to you, and how would you implement it in your daily tasks?
18. How do you ensure that the care environment remains safe and clean for all residents? How do you ensure that the care environment remains safe and clean for all residents?
19. Are you familiar with the regulatory standards governing care facilities? How do you ensure compliance within your role? Are you familiar with the regulatory standards governing care facilities? How do you ensure compliance within your role?
20. What do you find most rewarding about being a Support Worker, and what do you find most challenging? What do you find most rewarding about being a Support Worker, and what do you find most challenging?
21. How do you manage stress and maintain your wellbeing while working in a demanding care environment? How do you manage stress and maintain your wellbeing while working in a demanding care environment?
22. What are your career goals, and how do you see this role contributing to them? What are your career goals, and how do you see this role contributing to them?
The preview image will be black while recording; please just continue to record your answer as normal.
Interview Summary •
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Role:Support WorkerinNorth Yorkshire
Interviewed on Monday 7 April 2025
at 07:51.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nSupport Worker with Cygnet Health Care in North Yorkshire, North East\n\n We are looking for a confident Support Worker with a passion for delivering outstanding care. Youll be working 42 hours a week, making a positive difference to the lives of the people in our care at Newham House. At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day. About us We are looking for a confident Support Worker with a passion for delivering outstanding care. Youll be working 42hours a week, making a positive difference to the lives of the people in our care at Newham House. Cygnet Newham House is our 20-bed neuropsychiatric care and treatment facility providing rehabilitation for women affected by acquired brain injuries (ABI). The hospital provides a safe and secure place to aid recovery alongside offering those diagnosed with a progressive neurological disease like Huntingtons Disease, a placement to support and help manage the progression of their symptoms. The hospital is a modern, purpose-built facility, designed specifically to provide a clinically-led evidence-based neuropsychiatric pathway for individuals presenting with behaviours that challenge as a result of their ABI. Our focus is to create a therapeutic rich environment to engage the women in our care and offer them the opportunity to maximise their independence. At Cygnet, our perks go way beyond pension schemes and excellent professional development. Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects whilereaping the rewards of making a difference to others every day. Your day-to-day Support both management and team members in the day-to-day running of the service Ensure duties are allocated effectively and safely Offer enhanced care with a flexible learning approach for all the people in our care Provide guidance & encouragement through physical & emotional support Learn about individuals specific needs & provide help in the most appropriate way Assist with medical & welfare needs and report as required Safeguard Maintain a safe & clean environment for all Why Cygnet? Well offer you Opportunities for further learning with our excellent apprenticeship scheme Flexible working with the opportunity for overtime Regular coaching & appraisal Expert supervision & peer support Employee discount savings & Cycle to Work scheme Recruitment referrals You are Genuinely driven with a desire to make a real difference in peoples lives An excellent communicator & a good team player Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment Passionate about empowering & supporting service user independence Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives. "}