1. Can you tell us a bit about yourself and why you are interested in this position with Cygnet Health Care? Can you tell us a bit about yourself and why you are interested in this position with Cygnet Health Care?
2. What do you know about Cygnet Health Care and the services we provide? What do you know about Cygnet Health Care and the services we provide?
3. What attracted you to the role of Support Worker in a neuropsychiatric care setting specifically? What attracted you to the role of Support Worker in a neuropsychiatric care setting specifically?
4. Can you describe any previous experience you have in support work or a similar role? What did you learn from that experience? Can you describe any previous experience you have in support work or a similar role? What did you learn from that experience?
5. How do you approach building rapport with individuals in your care, particularly those with acquired brain injuries? How do you approach building rapport with individuals in your care, particularly those with acquired brain injuries?
6. Describe a time when you had to manage challenging behaviour from a service user. What strategies did you use? Describe a time when you had to manage challenging behaviour from a service user. What strategies did you use?
7. In your opinion, what are the most important qualities a Support Worker should possess? Why? In your opinion, what are the most important qualities a Support Worker should possess? Why?
8. Imagine you are working with a service user who is resistant to participating in their care plan. How would you encourage their involvement? Imagine you are working with a service user who is resistant to participating in their care plan. How would you encourage their involvement?
9. What would you do if you noticed a colleague not adhering to safety protocols in the care environment? What would you do if you noticed a colleague not adhering to safety protocols in the care environment?
10. How would you handle a situation where a service user is becoming agitated or distressed? How would you handle a situation where a service user is becoming agitated or distressed?
11. Can you explain how you would assess the specific needs of an individual under your care? Can you explain how you would assess the specific needs of an individual under your care?
12. How do you promote independence among the individuals you care for? Can you give an example? How do you promote independence among the individuals you care for? Can you give an example?
13. What techniques do you use to provide emotional support and encouragement to those you are supporting? What techniques do you use to provide emotional support and encouragement to those you are supporting?
14. Describe how you would support team members in the day-to-day running of the service. Describe how you would support team members in the day-to-day running of the service.
15. Can you share an example of effective teamwork in a previous role? What was your contribution? Can you share an example of effective teamwork in a previous role? What was your contribution?
16. How do you communicate changes in a service user's condition to your team and management? How do you communicate changes in a service user's condition to your team and management?
17. What does safeguarding mean to you, and how would you implement it in your daily tasks? What does safeguarding mean to you, and how would you implement it in your daily tasks?
18. How do you ensure that the care environment remains safe and clean for all residents? How do you ensure that the care environment remains safe and clean for all residents?
19. Are you familiar with the regulatory standards governing care facilities? How do you ensure compliance within your role? Are you familiar with the regulatory standards governing care facilities? How do you ensure compliance within your role?
20. What do you find most rewarding about being a Support Worker, and what do you find most challenging? What do you find most rewarding about being a Support Worker, and what do you find most challenging?
21. How do you manage stress and maintain your wellbeing while working in a demanding care environment? How do you manage stress and maintain your wellbeing while working in a demanding care environment?
22. What are your career goals, and how do you see this role contributing to them? What are your career goals, and how do you see this role contributing to them?
You can answer as many of these questions as you want.
Good luck!