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Practice Interview
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Practice Interview
Practice Interview
Facilities Operative • Abergavenny
Aneurin Bevan University Health Board
Thank you for your interest in the position of Facilities Operative
in Abergavenny
with Aneurin Bevan University Health Board.
Aneurin Bevan University Health Board
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
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Then, we'll ask you to answer one or more questions of your choice from the list below:
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1. Can you tell us a bit about yourself and what attracted you to this position? Can you tell us a bit about yourself and what attracted you to this position?
2. What do you understand about the role of a Facilities Operative in a hospital setting? What do you understand about the role of a Facilities Operative in a hospital setting?
3. How would you define good customer service, particularly in a healthcare environment? How would you define good customer service, particularly in a healthcare environment?
4. Can you provide an example of when you went above and beyond for a customer or client? Can you provide an example of when you went above and beyond for a customer or client?
5. This role requires working as part of a team. Can you describe a time when you successfully collaborated with others to achieve a goal? This role requires working as part of a team. Can you describe a time when you successfully collaborated with others to achieve a goal?
6. How do you feel about flexible working hours and covering different shifts if necessary? How do you feel about flexible working hours and covering different shifts if necessary?
7. The job requires an understanding of various duties in the domestic and catering areas. What steps would you take to quickly learn and adapt to these responsibilities? The job requires an understanding of various duties in the domestic and catering areas. What steps would you take to quickly learn and adapt to these responsibilities?
8. How would you prioritise your tasks during a busy shift? Can you give an example of how you have managed competing responsibilities in the past? How would you prioritise your tasks during a busy shift? Can you give an example of how you have managed competing responsibilities in the past?
9. Can you describe a situation where you faced an unexpected challenge at work? How did you handle it? Can you describe a situation where you faced an unexpected challenge at work? How did you handle it?
10. If you encountered a difficult situation with a patient or customer, what approach would you take to resolve it? If you encountered a difficult situation with a patient or customer, what approach would you take to resolve it?
11. Effective communication is key in a hospital setting. How do you adapt your communication style when interacting with patients, colleagues, and supervisors? Effective communication is key in a hospital setting. How do you adapt your communication style when interacting with patients, colleagues, and supervisors?
12. Since the ability to speak Welsh is desirable, are you comfortable communicating with Welsh-speaking patients and staff? Since the ability to speak Welsh is desirable, are you comfortable communicating with Welsh-speaking patients and staff?
13. What motivates you to work in a healthcare setting, and how do you ensure you remain engaged and passionate about your role? What motivates you to work in a healthcare setting, and how do you ensure you remain engaged and passionate about your role?
14. How do you think your contributions as a Facilities Operative can enhance the overall patient experience at Nevill Hall Hospital? How do you think your contributions as a Facilities Operative can enhance the overall patient experience at Nevill Hall Hospital?
15. What do you understand about health and safety regulations in a hospital environment? How would you ensure compliance in your daily duties? What do you understand about health and safety regulations in a hospital environment? How would you ensure compliance in your daily duties?
16. If you noticed a potential hazard or safety issue, what steps would you take to report or address it? If you noticed a potential hazard or safety issue, what steps would you take to report or address it?
17. What do you think are the key qualities that make a successful Facilities Operative? What do you think are the key qualities that make a successful Facilities Operative?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nFacilities Operative with Aneurin Bevan University Health Board in Abergavenny\n\n Facilities Operative - Domestic/Ward Catering, Nevill Hall Hospital Aneurin Bevan University Health Board has exciting opportunities to join our Facilities team as Facilities Operatives working on the Ward and Domestics based at Nevill Hall Hospital, Abergavenny. We are looking for highly motivated and enthusiastic individuals who are committed to enhancing the patient & customer experience, therefore you must have a passion for providing a high level of customer service. Previous experience is desirable but not essential as full training will be given. We currently have 5 vacant posts which are 20 hours per week. The hours are 5pm - 9pm Monday to Friday. The duties within each function will be set out in the relevant job schedules. The assignment of these duties will meet the priority needs and demands of the service as identified by the manager/supervisor. The post-holder will therefore be expected to take a flexible approach to their duties, and must also be able to cover rosters. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac "}