Facilities Operative inAbergavenny inAbergavenny PUBLISHED
TUE 10 DEC 2024
Band 2
PERMANENT
Flexible working hours, With shifts from 5pm to 9pm, this role allows for a balance between work and personal time.
Training and development, Full training is provided, making it easy for newcomers to gain the necessary skills for the job.
Contribution to patient care, Working directly in a healthcare setting allows operatives to make a positive impact on patient and customer experiences.
Team environment, Being part of the Facilities team fosters teamwork and collaboration, creating a supportive workplace culture.
Opportunities for Welsh speakers, The desire for Welsh speakers highlights inclusivity and the promotion of local language and culture.
Consistent hours, With 20 hours per week, this part-time role can complement other commitments efficiently.
The Facilities Operative role at Nevill Hall Hospital, Abergavenny, with Aneurin Bevan University Health Board, involves providing essential domestic and ward catering services aimed at enhancing patient and customer experiences. The position requires motivated individuals with a strong commitment to customer service, and while prior experience is beneficial, full training will be provided.
There are five part-time positions available, each offering 20 hours of work per week during the evening shifts from 5 pm to 9 pm, Monday to Friday. Candidates should be flexible in their duties, as assignments will vary based on the service's priority needs. Proficiency in Welsh is desirable, but both Welsh and English speakers are encouraged to apply.
There are five part-time positions available, each offering 20 hours of work per week during the evening shifts from 5 pm to 9 pm, Monday to Friday. Candidates should be flexible in their duties, as assignments will vary based on the service's priority needs. Proficiency in Welsh is desirable, but both Welsh and English speakers are encouraged to apply.
Facilities Operative - Domestic/Ward Catering, Nevill Hall Hospital
Aneurin Bevan University Health Board has exciting opportunities to join our Facilities team as Facilities Operatives working on the Ward and Domestics based at Nevill Hall Hospital, Abergavenny.
We are looking for highly motivated and enthusiastic individuals who are committed to enhancing the patient & customer experience, therefore you must have a passion for providing a high level of customer service.
Previous experience is desirable but not essential as full training will be given.
We currently have 5 vacant posts which are 20 hours per week. The hours are 5pm - 9pm Monday to Friday.
The duties within each function will be set out in the relevant job schedules. The assignment of these duties will meet the priority needs and demands of the service as identified by the manager/supervisor. The post-holder will therefore be expected to take a flexible approach to their duties, and must also be able to cover rosters.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
More information related to this job opportunity, from jobsincare:
Here are 5 questions you could be
asked
if you apply for this job:
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1. Can you tell us a bit about yourself and what attracted you to this position?
2. What do you understand about the role of a Facilities Operative in a hospital setting?
3. How would you define good customer service, particularly in a healthcare environment?
4. Can you provide an example of when you went above and beyond for a customer or client?
5. This role requires working as part of a team. Can you describe a time when you successfully collaborated with others to achieve a goal?
1. Can you tell us a bit about yourself and what attracted you to this position?
2. What do you understand about the role of a Facilities Operative in a hospital setting?
3. How would you define good customer service, particularly in a healthcare environment?
4. Can you provide an example of when you went above and beyond for a customer or client?
5. This role requires working as part of a team. Can you describe a time when you successfully collaborated with others to achieve a goal?
Useful skills for a Facilities Operative:
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To work as a Facilities Operative in the UK, you typically need a combination of technical skills, interpersonal skills, and personal attributes. Here are some key skills and qualities that are often required:
Technical Skills
1. Maintenance Skills: Basic knowledge of building maintenance, including plumbing, carpentry, electrical work, and HVAC systems.
2. Health and Safety Knowledge: Understanding health and safety regulations and practices to ensure a safe working environment.
3. Cleaning and Hygiene Practices: Familiarity with cleaning standards and procedures to maintain cleanliness and hygiene in facilities.
4. Equipment Operation: Ability to operate maintenance and cleaning equipment safely and effectively.
5. Basic IT Skills: Competence in using basic office software for reporting maintenance issues and managing schedules (e.g., Microsoft Office or facility management software).
Interpersonal Skills
1. Communication Skills: Ability to clearly communicate with other staff, management, and external contractors.
2. Teamwork: Capability to work collaboratively with colleagues from different departments.
3. Customer Service Orientation: Providing excellent service to building users and addressing their needs or complaints effectively.
Personal Attributes
1. Problem-Solving Skills: Ability to identify issues and determine effective solutions quickly.
2. Attention to Detail: Carefulness in carrying out tasks to ensure high standards and prevent oversights.
3. Reliability: Dependability and a strong work ethic, as facilities operatives often follow strict schedules and need to meet deadlines.
4. Flexibility: Willingness to work various shifts or adapt to changing circumstances and priorities.
Additional Considerations
- Relevant Qualifications: While not always essential, a qualification in facilities management, maintenance, or a related field can be beneficial.
- Experience: Some employers may require previous experience in a facilities, maintenance, or similar role.
- Driving License: Depending on the role, a valid UK driving license may be required, especially if the job involves traveling between different sites.
Training and Development
- Many employers provide on-the-job training, and relevant certifications (such as health and safety training) are often encouraged or required to enhance your qualifications.
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