{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nWard/Clinic Clerk - Beaumont Ward with South Warwickshire University NHS Foundation Trust in Warwick\n\n We have an exciting opportunity for a motivated, compassionate and enthusiastic Ward/Clinic Clerk that has an interest in Women's Health and Early Pregnancy to join the existing team on our busy female surgical ward (Beaumont Ward) and the Emergency Assessment area (EPAGU). The ward is evolving becoming a more dynamic workplace which requires the correct applicant. The ward has 14 In-patient beds, 2 of which are SDEC (Same Day Emergency Care) beds and attached to the ward is an emergency unit - EPAGU (Early Pregnancy and Gynaecology Assessment Unit). The Ward/Clinic Clerk will be expected to work Mondays, Tuesdays and Wednesdays (07:30-20:00). The successful candidate will work both on the ward and in the clinic throughout their shift. Gynaecology/Early Pregnancy experience is desirable and candidates must have a good understanding around sensitive subjects such as miscarriages. There are several support networks available, as a trust we endeavour to support new and existing staff members. It is also desirable to have previous administration experience and knowledge of hospital systems. The role of the Ward Clerk is multi-faceted. The Ward/Clinic Clerk provides support to the team and the Ward Manager in clerical duties, the daily running of the department and ensures that all support facilities are in place. About us Main Duties Answering any telephone enquiries in a polite and efficient manner Filing results in patient files Ordering patient files and notes Ensuring that all patients have up to date VTE forms Maintaining up to date information on the Trusts computer systems (e.g. Healthroster, Lorenzo and Digit) Liaise with other members of the multi-disciplinary team, such as secretaries, social services etc. Requesting and obtaining patient records and x-rays Booking patient transport as required Booking and rescheduling patient appointments when required Direct admissions to the ward Photocopying, scanning and faxing documents as required Provide clerical support to the Ward Manager Deliver referrals to the relevant departments Make any relevant follow up appointments for patients Assist with lunchtime service Log any maintenance work as when required Demonstrates own work duties to new starters Inputting Safecare data Meet and greet patient and relatives in the ward and in the clinic Input referral details onto Badger Answer phone and take referrals in EPAGU Input data onto Dashboards in the clinic Restock and Order supplies for the ward/clinic Service Improvement and Audit To carry out ward based audits of aspects of patient care that relate to the role of ward administrator e.g. booking of procedures and outpatient follow up in order to improve the service provided to patients. To provide clerical support to the nursing staff on the ward for audits that they carry out. To carry out the coding of all the ad hoc/ward patients that are seen on the surgical unit and support the work of the coding department Housekeeping Duties To order stationary and general supplies to ensure the ward area is adequately covered To ensure the nursing station/ward clerk area are kept generally tidy Communications and Working Relationships To communicate with others in a polite and courteous manner at all times The post-holder will be expected to communicate with medical and nursing staff and also with patients, relatives, carers and other members of the public The post holder should maintain patient confidentiality at all times The post holder will be expected to act in accordance with all Trust policies and procedures at all times "}