1. Can you tell us about your previous experience in care or support work?
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Practice Interview
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Practice Interview
Home Support Worker • Glasgow
Baillieston Community Care
Thank you for your interest in the position of Home Support Worker
in Glasgow
with Baillieston Community Care.
Baillieston Community Care
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
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1. Can you tell us about your previous experience in care or support work? Can you tell us about your previous experience in care or support work?
2. What motivates you to work in this sector, particularly with vulnerable individuals in the community? What motivates you to work in this sector, particularly with vulnerable individuals in the community?
3. How do you ensure that you uphold the dignity and independence of service users? How do you ensure that you uphold the dignity and independence of service users?
4. This role involves providing personal care. How do you approach this sensitive task while maintaining the service user’s dignity? This role involves providing personal care. How do you approach this sensitive task while maintaining the service user’s dignity?
5. Can you describe a time when you had to report concerns about a service user's well-being? What steps did you take? Can you describe a time when you had to report concerns about a service user's well-being? What steps did you take?
6. How would you handle accompanying a service user on a journey when they may be feeling anxious or reluctant? How would you handle accompanying a service user on a journey when they may be feeling anxious or reluctant?
7. What experience do you have with meal preparation and accommodating specific dietary needs? What experience do you have with meal preparation and accommodating specific dietary needs?
8. How familiar are you with medication administration protocols, and what precautions would you take in this area? How familiar are you with medication administration protocols, and what precautions would you take in this area?
9. Can you explain the importance of keeping accurate documentation in care work? How would you ensure it is maintained? Can you explain the importance of keeping accurate documentation in care work? How would you ensure it is maintained?
10. Describe an emergency situation you've encountered while providing care. How did you respond, and what was the outcome? Describe an emergency situation you've encountered while providing care. How did you respond, and what was the outcome?
11. How would you handle a situation where a service user is resisting care or support? How would you handle a situation where a service user is resisting care or support?
12. Can you give an example of how you have worked as part of a team in a care setting? What role did you play? Can you give an example of how you have worked as part of a team in a care setting? What role did you play?
13. How do you build rapport and trust with service users and their families? How do you build rapport and trust with service users and their families?
14. The role requires ongoing training. What is your approach to professional development, and how do you stay informed about best practices in care? The role requires ongoing training. What is your approach to professional development, and how do you stay informed about best practices in care?
15. As part of your role, you will need to secure registration with the SSSC. What do you know about this process and its importance? As part of your role, you will need to secure registration with the SSSC. What do you know about this process and its importance?
16. Imagine you are scheduled for several visits in one day and a last-minute appointment comes in. How would you prioritise your tasks? Imagine you are scheduled for several visits in one day and a last-minute appointment comes in. How would you prioritise your tasks?
17. If you noticed that a service user was feeling isolated, what strategies would you employ to encourage social engagement? If you noticed that a service user was feeling isolated, what strategies would you employ to encourage social engagement?
18. What do you think are the key qualities a Home Support Worker should possess? What do you think are the key qualities a Home Support Worker should possess?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHome Support Worker with Baillieston Community Care in Glasgow, UK\n\nFUNCTION – To provide all aspects of care and support to sustain service users within the community whilst adopting a human rights based approach and preserving their freedom of choice, independence and dignity.\n\nDUTIES\n\t\n1.\tTo be aware of service users emotional, social and physical needs, reporting back to the Service Manager / Care Supervisor / CEO any concerns.\n\n2.\tProvide a short break/respite service whilst the main carer has respite.\n\n3.\tAccompany service users on short social journeys to cinema, shops, church etc.\n\n4.\tProvide all aspects of personal care – bathing, toileting and dressing etc. \n\n5.\tOvernight Support – Waking and Sleepover. \n\n6.\tAssisting with meal provision, and ensuring all dietary requirements are maintained.\n\n7.\tProvide a domestic and shopping service to service users.\n\n8.\tRecord in the relevant documentation the care that has been delivered contemporaneously. Provide information to enable the effectiveness of care to be evaluated and records maintained.\n\n9.\tAssist in the Day Service as required, and participate fully in social activities and events.\n\n10.\tUndertake any training deemed necessary by the Learning & Development Manager i.e. Moving & Assistance, Dementia Awareness, Adult Support & Protection, First Aid, Food Hygiene etc.\n\n11.\tMust be willing to study for vocational training as required by the Care Inspectorate and the Scottish Social Services Council.\n\n12.\tMust be willing to obtain appropriate registration with the SSSC within 6 months of starting employment, and ensuring annual payment is made, and PRTL is maintained. \n\n13.\tAssist service user with medication administration and record appropriately. \n\n14.\tEnsure efficient and effective use of resources.\n\n15.\tEnsure compliance with policies and procedures and clinical guidelines for self and others.\n\n16.\tEnsure full compliance with Access People Planner/care Planner – ensuring that your device is fully charged each day for work, and that you log in and out of each visit and complete all appropriate tasks. \n\n17.\tRecognise and respond appropriately to urgent and emergency situations. \n\n18.\tAny other duties deemed relevant by the Service Manager / Supervisor / CEO.\n\nBenefits:\nScottish Living Wage Employer\nHoliday Pay\nSVQ Training\nAccess to e-learning\nAccess to company portal\nEmployee Benefits\nEmployee Assistance Programme\n"}