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Home Support WorkerinGlasgowinGlasgowPUBLISHED THU 13 FEB 2025

Fulfilling Work, Home Support Workers play a crucial role in enhancing the quality of life for service users, providing both care and companionship.
Flexible Schedule, The role often offers flexible working hours, allowing for a better work-life balance.
Diverse Responsibilities, The job encompasses a wide range of duties, from personal care to social support, keeping the work diverse and engaging.
Community Impact, Working with Baillieston Community Care means contributing positively to the Glasgow community, helping individuals maintain their independence.
Professional Development, Opportunities for ongoing training and vocational qualifications ensure personal and professional growth in the care sector.
Team Collaboration, Home Support Workers often work within a supportive team environment, fostering a sense of camaraderie and shared purpose.
Human Rights-Based Approach, The focus on preserving service users' dignity and freedom of choice aligns with ethical values in care work.
FUNCTION – To provide all aspects of care and support to sustain service users within the community whilst adopting a human rights based approach and preserving their freedom of choice, independence and dignity.

DUTIES

1. To be aware of service users emotional, social and physical needs, reporting back to the Service Manager / Care Supervisor / CEO any concerns.

2. Provide a short break/respite service whilst the main carer has respite.

3. Accompany service users on short social journeys to cinema, shops, church etc.

4. Provide all aspects of personal care – bathing, toileting and dressing etc.

5. Overnight Support – Waking and Sleepover.

6. Assisting with meal provision, and ensuring all dietary requirements are maintained.

7. Provide a domestic and shopping service to service users.

8. Record in the relevant documentation the care that has been delivered contemporaneously. Provide information to enable the effectiveness of care to be evaluated and records maintained.

9. Assist in the Day Service as required, and participate fully in social activities and events.

10. Undertake any training deemed necessary by the Learning & Development Manager i.e. Moving & Assistance, Dementia Awareness, Adult Support & Protection, First Aid, Food Hygiene etc.

11. Must be willing to study for vocational training as required by the Care Inspectorate and the Scottish Social Services Council.

12. Must be willing to obtain appropriate registration with the SSSC within 6 months of starting employment, and ensuring annual payment is made, and PRTL is maintained.

13. Assist service user with medication administration and record appropriately.

14. Ensure efficient and effective use of resources.

15. Ensure compliance with policies and procedures and clinical guidelines for self and others.

16. Ensure full compliance with Access People Planner/care Planner – ensuring that your device is fully charged each day for work, and that you log in and out of each visit and complete all appropriate tasks.

17. Recognise and respond appropriately to urgent and emergency situations.

18. Any other duties deemed relevant by the Service Manager / Supervisor / CEO.

Benefits:
Scottish Living Wage Employer
Holiday Pay
SVQ Training
Access to e-learning
Access to company portal
Employee Benefits
Employee Assistance Programme
Fulfilling Work, Home Support Workers play a crucial role in enhancing the quality of life for service users, providing both care and companionship.
Flexible Schedule, The role often offers flexible working hours, allowing for a better work-life balance.
Diverse Responsibilities, The job encompasses a wide range of duties, from personal care to social support, keeping the work diverse and engaging.
Community Impact, Working with Baillieston Community Care means contributing positively to the Glasgow community, helping individuals maintain their independence.
Professional Development, Opportunities for ongoing training and vocational qualifications ensure personal and professional growth in the care sector.
Team Collaboration, Home Support Workers often work within a supportive team environment, fostering a sense of camaraderie and shared purpose.
Human Rights-Based Approach, The focus on preserving service users' dignity and freedom of choice aligns with ethical values in care work.

Here are 5 questions you could be asked if you apply for this job:
1. Can you tell us about your previous experience in care or support work?
2. What motivates you to work in this sector, particularly with vulnerable individuals in the community?
3. How do you ensure that you uphold the dignity and independence of service users?
4. This role involves providing personal care. How do you approach this sensitive task while maintaining the service user’s dignity?
5. Can you describe a time when you had to report concerns about a service user's well-being? What steps did you take?
1. Can you tell us about your previous experience in care or support work?
2. What motivates you to work in this sector, particularly with vulnerable individuals in the community?
3. How do you ensure that you uphold the dignity and independence of service users?
4. This role involves providing personal care. How do you approach this sensitive task while maintaining the service user’s dignity?
5. Can you describe a time when you had to report concerns about a service user's well-being? What steps did you take?
Useful skills for a Home Support Worker:
To work as a Home Support Worker in the UK, you typically need a combination of personal qualities, skills, and knowledge. Here are the key skills and attributes that are important for this role:
1. Compassion and Empathy: A caring attitude is essential, as you will be working with vulnerable individuals. Understanding their needs and feelings is crucial.
2. Communication Skills: Good verbal and written communication skills are important to interact with clients, their families, and healthcare professionals effectively.
3. Patience and Understanding: Working with individuals who may have mental or physical challenges requires patience and the ability to stay calm under pressure.
4. Personal Care Skills: Knowledge of how to assist with daily living activities such as bathing, dressing, eating, and mobility support.
5. Health and Safety Awareness: Understanding health and safety protocols, including infection control, is vital to ensure both your safety and that of your clients.
6. Organizational Skills: Ability to manage time effectively, plan activities, and complete tasks efficiently is essential in providing consistent care.
7. Problem-Solving Skills: Ability to think critically and address challenges that may arise in daily support or emergencies.
8. Teamwork: While home support workers may often work alone, they need to collaborate with other healthcare professionals and support staff.
9. Flexibility and Adaptability: The ability to adjust to changing situations and the diverse needs of clients is important.
10. Cultural Competence: Understanding and respecting diverse backgrounds, beliefs, and practices of clients to provide appropriate care.
11. Basic IT Skills: Familiarity with using technology for communication, scheduling, and record-keeping can be beneficial.
12. Physical Stamina: The role may require physical tasks such as lifting or moving clients, which can be demanding.
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