Health Care Assistant • Slough Frimley Health NHS Foundation Trust
Thank you for your interest in the position of Health Care Assistant
in Slough
with Frimley Health NHS Foundation Trust.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHealth Care Assistant with Frimley Health NHS Foundation Trust in Slough, England, United Kingdom\n\n Job Overview An exciting opportunity for an enthusiastic person to join our team at the Urgent Gynaecology Care centre/early pregnancy unit at Wexham Park Hospital in Slough. This vacancy is linked to a level 2 apprenticeship. This will support you to gain relevant knowledge, skills and experience that will help you achieve your potential in this role. Working alongside the Trust’s experienced staff you will be supported to gain the apprenticeship qualification and functional skills in maths and English if required. This is a great opportunity to gain a national recognised qualification while you are working and earning, which will support you in both this role and in your future career at Frimley Health. You will not be required to undertake an apprenticeship if you have previously completed a relevant apprenticeship, NVQ or similar qualification. Main duties of the job As an integral member of the Department team you will provide support to the nursing and medical staff in the direct provision of patient care. You will provide a range of health care and non-nursing duties, always ensuring an efficient and effective service to the Department. Main duties are detailed in the attached Job Description and will include: Supporting the patients during there clinic appointments. Working with other members of the multi disciplinary team Setting up and cleaning down the rooms. Ensuring that there is adequate stock for the clinics Working for our organisation Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire. As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area. We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future. We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties. Detailed Job Description And Main Responsibilities For full details, please refer to the attached Job Description, some of the key job responsibilities will include: To ensure that all patients, visitors and staff are treated in a courteous, professional and caring manner and receive prompt assistance when required. To always maintain the patient’s dignity. To always adhere to hospital policy in relation to patient confidentiality. To be aware of their responsibilities under the 1974 Health and Safety at Work Act. Care should be taken in all aspects of work to ensure that these and other safety regulations, e.g. C.O.S.H.H. and Manual Handling Policy are adhered to. To report any accidents and/or incidents occurring to patients, visitors, staff or oneself according to hospital policy. To be aware of procedures to be followed in the case of Fire, Cardiac Arrest and any other emergencies. Person specification Qualifications Essential criteria Educated to GCSE Level (or equivalent) Desirable criteria Care Assistant in Hospital or Nursing Home setting Keyboard skills Customer Care experience Skills and Knowledge Essential criteria Ability to communicate verbally with all levels of personnel within the organisation Ability to work with a team and /or independently with minimal supervision Ability to answer the telephone and communicate with everyone in line with Customer Care guidelines Courteous and polite Identify potential and actual risks and respond accordingly Desirable criteria Previous experience of working in a hospital Values and Behaviours Essential criteria Willing to undertake training appropriate for the role We will expect your values and behaviours to mirror those of the Trust Special Requirements Essential criteria Calm and level headed under pressure Willingness to work full shift patterns, including early/late/night shifts and weekends and bank holidays Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities. We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment . Our three core values , and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future . Apply online now\n </"}