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Saving... jllb4Jpi Cwm Taf Morgannwg University Health Board {"required":[],"optional":[{"id":"quejS6g1","grouping":"General Questions","question":"Can you tell us about your interest in the Health Care Support Worker role and why you want to work in the Acute Medical Unit and Acute Care of the Elderly Unit?"},{"id":"quej0jaV","grouping":"General Questions","question":"What do you understand by the core values of our Health Board, and how do they resonate with your personal values?"},{"id":"queKllx4","grouping":"Experience and Skills","question":"Have you had any previous experience in a healthcare setting? If so, could you describe a situation where you supported a patient effectively?"},{"id":"queinKn6","grouping":"Experience and Skills","question":"How do you ensure that you maintain good communication with both patients and the healthcare team? Can you provide an example?"},{"id":"queS5ydD","grouping":"Experience and Skills","question":"This role requires strong literacy and numeracy skills. Can you talk about a time when you had to document patient information or handle numerical data accurately?"},{"id":"queKeZ9e","grouping":"Teamwork and Working Environment","question":"Working in a high-pressure environment is part of this role. How do you manage stress and maintain a calm demeanor in challenging situations?"},{"id":"quecscpt","grouping":"Teamwork and Working Environment","question":"Describe a time when you worked as part of a team. What was your role, and how did you contribute to the team’s success?"},{"id":"quehIRmE","grouping":"Patient Care","question":"Patient care is at the heart of this role. How would you approach ensuring the dignity and comfort of patients when meeting their hygiene and toileting needs?"},{"id":"queDgD4H","grouping":"Patient Care","question":"Can you explain the importance of taking and recording vital signs? How would you ensure accuracy in this task?"},{"id":"querpGMH","grouping":"Training and Development","question":"This position offers opportunities for further training. Are there specific skills or areas of knowledge you hope to develop while in this role?"},{"id":"queFJPpe","grouping":"Training and Development","question":"Have you ever been involved in training or mentoring others? If so, could you describe that experience?"},{"id":"queCeTTT","grouping":"Language and Communication","question":"While speaking Welsh is desirable, we encourage applications from both Welsh and English speakers. How comfortable are you communicating in Welsh, if applicable?"},{"id":"queuUCO5","grouping":"Situational Questions","question":"Imagine a situation where a patient is refusing to eat their meals. How would you handle this while still respecting their wishes?"},{"id":"que4Hj4P","grouping":"Situational Questions","question":"If you notice a colleague making an error in patient care, what steps would you take to address the situation?"},{"id":"queKeN91","grouping":"Closing Questions","question":"What do you believe is the most important quality for a Health Care Support Worker to possess, and why?"}]} ![]()
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Practice Interview
Practice Interview
Health Care Support Worker, Acute Medical • Bridgend
Cwm Taf Morgannwg University Health Board
Thank you for your interest in the position of Health Care Support Worker, Acute Medical
in Bridgend
with Cwm Taf Morgannwg University Health Board.
Cwm Taf Morgannwg University Health Board
This is a video practice interview and we use your
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to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
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1. Can you tell us about your interest in the Health Care Support Worker role and why you want to work in the Acute Medical Unit and Acute Care of the Elderly Unit? Can you tell us about your interest in the Health Care Support Worker role and why you want to work in the Acute Medical Unit and Acute Care of the Elderly Unit?
2. What do you understand by the core values of our Health Board, and how do they resonate with your personal values? What do you understand by the core values of our Health Board, and how do they resonate with your personal values?
3. Have you had any previous experience in a healthcare setting? If so, could you describe a situation where you supported a patient effectively? Have you had any previous experience in a healthcare setting? If so, could you describe a situation where you supported a patient effectively?
4. How do you ensure that you maintain good communication with both patients and the healthcare team? Can you provide an example? How do you ensure that you maintain good communication with both patients and the healthcare team? Can you provide an example?
5. This role requires strong literacy and numeracy skills. Can you talk about a time when you had to document patient information or handle numerical data accurately? This role requires strong literacy and numeracy skills. Can you talk about a time when you had to document patient information or handle numerical data accurately?
6. Working in a high-pressure environment is part of this role. How do you manage stress and maintain a calm demeanor in challenging situations? Working in a high-pressure environment is part of this role. How do you manage stress and maintain a calm demeanor in challenging situations?
7. Describe a time when you worked as part of a team. What was your role, and how did you contribute to the team’s success? Describe a time when you worked as part of a team. What was your role, and how did you contribute to the team’s success?
8. Patient care is at the heart of this role. How would you approach ensuring the dignity and comfort of patients when meeting their hygiene and toileting needs? Patient care is at the heart of this role. How would you approach ensuring the dignity and comfort of patients when meeting their hygiene and toileting needs?
9. Can you explain the importance of taking and recording vital signs? How would you ensure accuracy in this task? Can you explain the importance of taking and recording vital signs? How would you ensure accuracy in this task?
10. This position offers opportunities for further training. Are there specific skills or areas of knowledge you hope to develop while in this role? This position offers opportunities for further training. Are there specific skills or areas of knowledge you hope to develop while in this role?
11. Have you ever been involved in training or mentoring others? If so, could you describe that experience? Have you ever been involved in training or mentoring others? If so, could you describe that experience?
12. While speaking Welsh is desirable, we encourage applications from both Welsh and English speakers. How comfortable are you communicating in Welsh, if applicable? While speaking Welsh is desirable, we encourage applications from both Welsh and English speakers. How comfortable are you communicating in Welsh, if applicable?
13. Imagine a situation where a patient is refusing to eat their meals. How would you handle this while still respecting their wishes? Imagine a situation where a patient is refusing to eat their meals. How would you handle this while still respecting their wishes?
14. If you notice a colleague making an error in patient care, what steps would you take to address the situation? If you notice a colleague making an error in patient care, what steps would you take to address the situation?
15. What do you believe is the most important quality for a Health Care Support Worker to possess, and why? What do you believe is the most important quality for a Health Care Support Worker to possess, and why?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHealth Care Support Worker, Acute Medical with Cwm Taf Morgannwg University Health Board in Bridgend, Wales, United Kingdom\n\nAMU and the Acute Care of the Elderly Unit are looking for enthusiastic health care support workers who wants to make a difference. The Acute Medical Unit receives medical admissions from the Emergency Department and the GP. It is an extremely busy unit comprising of 38 beds with 2 assessment/triage trolleys. We have a new unit attached to AMU, the Acute Care of the Elderly Unit (ACE) which provides excellent care for acutely unwell elderly patients. We are one team and you will be allocated to work in both areas. Exceptional team working is essential to this role, along with a warm and friendly bedside manner and the ability to work in a high-pressure area. Previous experience in a hospital/acute setting is beneficial but we accept applications from those without hospital care experience. The successful candidates will be responsible for assisting the qualified nurses to meet the basic nursing needs of the patients in their care, as well as working from their own initiative and the ability to thrive in a fast-paced working environment. You will need to have outstanding communication skills - you will be part of a team of fellow HCSW's, physician's assistants, qualified nurses and nurse practitioners, junior Doctors and consultants. You will be expected to communicate with these members of the team along with liaising with our ward clerks on admissions, transfers and discharges. Your day to day routine will consist of but is not limited to: meeting patients hygiene and toileting needs, serving meals and assisting patients to eat and drink, taking and recording of vital observations, blood glucose levels, maintaining good levels of stock and PPE, assisting with wound dressings, disposing of hazardous waste safely and correctly and documenting in patients notes. You will be expected to have a good standard of literacy and numeracy, due to being required to document about the patients skin and the taking and recording of vital signs. There will be the opportunity to further develop with training and education, we enroll all of our HCSW's on to basic life support training, and there will be opportunities to train to take blood glucose levels. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf. We Live By Our Core Values We listen, learn and improve We treat everyone with respect We all work together as one team We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve. For further details / informal visits contact: Name: Susan Bonnyman Job title: Ward Manager Email address: susan.bonnyman@wales.nhs.uk Telephone number: 01656 752239 Emma Clare Ward Manager AMU emma.clare@wales.nhs.uk"}