Health Care Support Worker, Acute Medical inBridgend inBridgend PUBLISHED 11 SEP 2024
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The Acute Medical Unit receives medical admissions from the Emergency Department and the GP. It is an extremely busy unit comprising of 38 beds with 2 assessment/triage trolleys. We have a new unit attached to AMU, the Acute Care of the Elderly Unit (ACE) which provides excellent care for acutely unwell elderly patients. We are one team and you will be allocated to work in both areas.
Exceptional team working is essential to this role, along with a warm and friendly bedside manner and the ability to work in a high-pressure area. Previous experience in a hospital/acute setting is beneficial but we accept applications from those without hospital care experience.
The successful candidates will be responsible for assisting the qualified nurses to meet the basic nursing needs of the patients in their care, as well as working from their own initiative and the ability to thrive in a fast-paced working environment.
You will need to have outstanding communication skills - you will be part of a team of fellow HCSW's, physician's assistants, qualified nurses and nurse practitioners, junior Doctors and consultants. You will be expected to communicate with these members of the team along with liaising with our ward clerks on admissions, transfers and discharges.
Your day to day routine will consist of but is not limited to: meeting patients hygiene and toileting needs, serving meals and assisting patients to eat and drink, taking and recording of vital observations, blood glucose levels, maintaining good levels of stock and PPE, assisting with wound dressings, disposing of hazardous waste safely and correctly and documenting in patients notes.
You will be expected to have a good standard of literacy and numeracy, due to being required to document about the patients skin and the taking and recording of vital signs.
There will be the opportunity to further develop with training and education, we enroll all of our HCSW's on to basic life support training, and there will be opportunities to train to take blood glucose levels.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We Live By Our Core Values
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
For further details / informal visits contact: Name: Susan Bonnyman Job title: Ward Manager Email address: Telephone number:
Emma Clare
Ward Manager
AMU and the Acute Care of the Elderly Unit are looking for enthusiastic health care support workers who wants to make a difference.
The Acute Medical Unit receives medical admissions from the Emergency Department and the GP. It is an extremely busy unit comprising of 38 beds with 2 assessment/triage trolleys. We have a new unit attached to AMU, the Acute Care of the Elderly Unit (ACE) which provides excellent care for acutely unwell elderly patients. We are one team and you will be allocated to work in both areas.
Exceptional team working is essential to this role, along with a warm and friendly bedside manner and the ability to work in a high-pressure area. Previous experience in a hospital/acute setting is beneficial but we accept applications from those without hospital care experience.
The successful candidates will be responsible for assisting the qualified nurses to meet the basic nursing needs of the patients in their care, as well as working from their own initiative and the ability to thrive in a fast-paced working environment.
You will need to have outstanding communication skills - you will be part of a team of fellow HCSW's, physician's assistants, qualified nurses and nurse practitioners, junior Doctors and consultants. You will be expected to communicate with these members of the team along with liaising with our ward clerks on admissions, transfers and discharges.
Your day to day routine will consist of but is not limited to: meeting patients hygiene and toileting needs, serving meals and assisting patients to eat and drink, taking and recording of vital observations, blood glucose levels, maintaining good levels of stock and PPE, assisting with wound dressings, disposing of hazardous waste safely and correctly and documenting in patients notes.
You will be expected to have a good standard of literacy and numeracy, due to being required to document about the patients skin and the taking and recording of vital signs.
There will be the opportunity to further develop with training and education, we enroll all of our HCSW's on to basic life support training, and there will be opportunities to train to take blood glucose levels.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We Live By Our Core Values
For further details / informal visits contact: Name: Susan Bonnyman Job title: Ward Manager Email address: Telephone number:
Emma Clare
Ward Manager
The Acute Medical Unit receives medical admissions from the Emergency Department and the GP. It is an extremely busy unit comprising of 38 beds with 2 assessment/triage trolleys. We have a new unit attached to AMU, the Acute Care of the Elderly Unit (ACE) which provides excellent care for acutely unwell elderly patients. We are one team and you will be allocated to work in both areas.
Exceptional team working is essential to this role, along with a warm and friendly bedside manner and the ability to work in a high-pressure area. Previous experience in a hospital/acute setting is beneficial but we accept applications from those without hospital care experience.
The successful candidates will be responsible for assisting the qualified nurses to meet the basic nursing needs of the patients in their care, as well as working from their own initiative and the ability to thrive in a fast-paced working environment.
You will need to have outstanding communication skills - you will be part of a team of fellow HCSW's, physician's assistants, qualified nurses and nurse practitioners, junior Doctors and consultants. You will be expected to communicate with these members of the team along with liaising with our ward clerks on admissions, transfers and discharges.
Your day to day routine will consist of but is not limited to: meeting patients hygiene and toileting needs, serving meals and assisting patients to eat and drink, taking and recording of vital observations, blood glucose levels, maintaining good levels of stock and PPE, assisting with wound dressings, disposing of hazardous waste safely and correctly and documenting in patients notes.
You will be expected to have a good standard of literacy and numeracy, due to being required to document about the patients skin and the taking and recording of vital signs.
There will be the opportunity to further develop with training and education, we enroll all of our HCSW's on to basic life support training, and there will be opportunities to train to take blood glucose levels.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We Live By Our Core Values
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
For further details / informal visits contact: Name: Susan Bonnyman Job title: Ward Manager Email address: Telephone number:
Emma Clare
Ward Manager
More information related to this job opportunity, from jobsincare:
Here are 16 questions you could be asked if you apply for this job:
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1. Can you tell us about your interest in the Health Care Support Worker role and why you want to work in the Acute Medical Unit and Acute Care of the Elderly Unit?
2. What do you understand by the core values of our Health Board, and how do they resonate with your personal values?
3. Have you had any previous experience in a healthcare setting? If so, could you describe a situation where you supported a patient effectively?
4. How do you ensure that you maintain good communication with both patients and the healthcare team? Can you provide an example?
5. This role requires strong literacy and numeracy skills. Can you talk about a time when you had to document patient information or handle numerical data accurately?
6. Working in a high-pressure environment is part of this role. How do you manage stress and maintain a calm demeanor in challenging situations?
7. Describe a time when you worked as part of a team. What was your role, and how did you contribute to the team’s success?
8. Patient care is at the heart of this role. How would you approach ensuring the dignity and comfort of patients when meeting their hygiene and toileting needs?
9. Can you explain the importance of taking and recording vital signs? How would you ensure accuracy in this task?
10. This position offers opportunities for further training. Are there specific skills or areas of knowledge you hope to develop while in this role?
11. Have you ever been involved in training or mentoring others? If so, could you describe that experience?
12. While speaking Welsh is desirable, we encourage applications from both Welsh and English speakers. How comfortable are you communicating in Welsh, if applicable?
13. Imagine a situation where a patient is refusing to eat their meals. How would you handle this while still respecting their wishes?
14. If you notice a colleague making an error in patient care, what steps would you take to address the situation?
15. What do you believe is the most important quality for a Health Care Support Worker to possess, and why?
16. Do you have any questions for us about the team, the role, or the Health Board?
1. Can you tell us about your interest in the Health Care Support Worker role and why you want to work in the Acute Medical Unit and Acute Care of the Elderly Unit?
2. What do you understand by the core values of our Health Board, and how do they resonate with your personal values?
3. Have you had any previous experience in a healthcare setting? If so, could you describe a situation where you supported a patient effectively?
4. How do you ensure that you maintain good communication with both patients and the healthcare team? Can you provide an example?
5. This role requires strong literacy and numeracy skills. Can you talk about a time when you had to document patient information or handle numerical data accurately?
6. Working in a high-pressure environment is part of this role. How do you manage stress and maintain a calm demeanor in challenging situations?
7. Describe a time when you worked as part of a team. What was your role, and how did you contribute to the team’s success?
8. Patient care is at the heart of this role. How would you approach ensuring the dignity and comfort of patients when meeting their hygiene and toileting needs?
9. Can you explain the importance of taking and recording vital signs? How would you ensure accuracy in this task?
10. This position offers opportunities for further training. Are there specific skills or areas of knowledge you hope to develop while in this role?
11. Have you ever been involved in training or mentoring others? If so, could you describe that experience?
12. While speaking Welsh is desirable, we encourage applications from both Welsh and English speakers. How comfortable are you communicating in Welsh, if applicable?
13. Imagine a situation where a patient is refusing to eat their meals. How would you handle this while still respecting their wishes?
14. If you notice a colleague making an error in patient care, what steps would you take to address the situation?
15. What do you believe is the most important quality for a Health Care Support Worker to possess, and why?
16. Do you have any questions for us about the team, the role, or the Health Board?
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51.50429916381836 -3.5769500732421875 Bridgend, Wales, United Kingdom 
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