1. Can you tell us a little about yourself and your experience as a Healthcare Support Worker? Can you tell us a little about yourself and your experience as a Healthcare Support Worker?
2. What inspired you to apply for this position in the frailty unit? What inspired you to apply for this position in the frailty unit?
3. Describe your experience working with older adults. What specific challenges have you encountered, and how did you address them? Describe your experience working with older adults. What specific challenges have you encountered, and how did you address them?
4. Have you worked in a ward setting before? If so, what was your role, and what did you learn from that experience? Have you worked in a ward setting before? If so, what was your role, and what did you learn from that experience?
5. What specific skills do you believe are essential for a Healthcare Support Worker in a frailty unit? What specific skills do you believe are essential for a Healthcare Support Worker in a frailty unit?
6. Can you give an example of a time when you had to work under pressure in a healthcare setting? How did you handle it? Can you give an example of a time when you had to work under pressure in a healthcare setting? How did you handle it?
7. As a team player, how do you ensure effective communication with your colleagues and patients? As a team player, how do you ensure effective communication with your colleagues and patients?
8. Describe a situation in which you had to work closely with a multidisciplinary team. What was your role, and what did you contribute? Describe a situation in which you had to work closely with a multidisciplinary team. What was your role, and what did you contribute?
9. How do you handle conflicts with colleagues or disagreements within a team? How do you handle conflicts with colleagues or disagreements within a team?
10. What does it mean to you to provide compassionate care to older adults? Can you give an example from your previous experience? What does it mean to you to provide compassionate care to older adults? Can you give an example from your previous experience?
11. How would you handle a situation where a patient refuses care or treatment? How would you handle a situation where a patient refuses care or treatment?
12. Can you discuss your understanding of patient confidentiality and how you ensure it is maintained? Can you discuss your understanding of patient confidentiality and how you ensure it is maintained?
13. This role involves day and night shifts. How do you prepare for a rotation schedule, and what are your strategies to manage work-life balance? This role involves day and night shifts. How do you prepare for a rotation schedule, and what are your strategies to manage work-life balance?
14. Have you ever had to adapt to changes in care protocols or procedures? How did you handle that transition? Have you ever had to adapt to changes in care protocols or procedures? How did you handle that transition?
15. NHS Scotland values diversity and inclusion. How would you contribute to creating an inclusive environment for both patients and staff? NHS Scotland values diversity and inclusion. How would you contribute to creating an inclusive environment for both patients and staff?
16. Can you share an experience in which you supported a patient or colleague from a diverse background? What did you learn from that experience? Can you share an experience in which you supported a patient or colleague from a diverse background? What did you learn from that experience?
17. Describe a time when you went above and beyond for a patient. What motivated you? Describe a time when you went above and beyond for a patient. What motivated you?
18. Give us an example of a difficult decision you had to make in your role. What was the outcome? Give us an example of a difficult decision you had to make in your role. What was the outcome?
19. What would you consider most rewarding about working in a frailty unit? What would you consider most rewarding about working in a frailty unit?
You can answer as many of these questions as you want.
Good luck!