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Saving... jobliOcU NHS Scotland {"required":[],"optional":[{"id":"quepHT4r","grouping":"General Questions","question":"Can you tell us about your previous experience in a healthcare setting? How has that prepared you for the role of Senior Healthcare Support Worker?"},{"id":"queVEG7H","grouping":"Patient Care and Support","question":"How do you ensure you provide a high standard of care to patients, especially in a high-pressure environment like an Emergency Care Centre?"},{"id":"queF173u","grouping":"Patient Care and Support","question":"Can you describe a time when you had to advocate for a patient’s needs? What actions did you take, and what was the outcome?"},{"id":"quem41zB","grouping":"Patient Care and Support","question":"How do you handle situations where a patient is non-compliant with their care plan? Provide an example."},{"id":"querxB2v","grouping":"Teamwork and Collaboration","question":"Can you share an example of how you've worked collaboratively with other members of a healthcare team? What role did you play, and what was the result?"},{"id":"queBXkrF","grouping":"Teamwork and Collaboration","question":"As a Band 3 Senior Healthcare Support Worker, you’ll be working under the direction of senior staff. How do you balance following orders with taking initiative when necessary?"},{"id":"queN1zJj","grouping":"Communication Skills","question":"Effective communication is key in healthcare. How do you ensure clear and compassionate communication with patients who may be in distress?"},{"id":"quea5pPj","grouping":"Communication Skills","question":"Describe a situation where you had to communicate sensitive information to a patient or their family. How did you approach it?"},{"id":"queSI9Xc","grouping":"Handling Challenges","question":"What strategies do you use to manage stress and maintain resilience during long or demanding shifts?"},{"id":"quebrFXh","grouping":"Handling Challenges","question":"Can you provide an example of a challenging situation you faced at work, how you dealt with it, and what you learned from it?"},{"id":"querpRvq","grouping":"Values and Ethics","question":"How do you promote equality and diversity in your work? Can you give an example of how this has affected your interactions with patients or colleagues?"},{"id":"quer5FMx","grouping":"Values and Ethics","question":"What do you believe are the most important ethical considerations for a Senior Healthcare Support Worker?"},{"id":"quezxPaX","grouping":"Shift Work and Flexibility","question":"This role involves working a 12-hour shift pattern, including nights and weekends. How do you plan to manage your work-life balance?"},{"id":"queV81KJ","grouping":"Shift Work and Flexibility","question":"Are you comfortable working in a fast-paced environment that may require you to adapt quickly to changing situations? Please provide an example of when you had to adapt in your previous role."},{"id":"que8aAlI","grouping":"Final Thoughts","question":"What personal qualities do you believe are essential for a Senior Healthcare Support Worker in a busy unit like Ward 111?"},{"id":"queHwK04","grouping":"Final Thoughts","question":"Do you have any questions for us about the team, the ward, or NHS Scotland’s commitment to diversity and inclusion?"}]} ![]()
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Practice Interview
Practice Interview
NS197395 - Senior Healthcare Support Worker • Aberdeen
NHS Scotland
Thank you for your interest in the position of NS197395 - Senior Healthcare Support Worker
in Aberdeen
with NHS Scotland.
NHS Scotland
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
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1. Can you tell us about your previous experience in a healthcare setting? How has that prepared you for the role of Senior Healthcare Support Worker? Can you tell us about your previous experience in a healthcare setting? How has that prepared you for the role of Senior Healthcare Support Worker?
2. How do you ensure you provide a high standard of care to patients, especially in a high-pressure environment like an Emergency Care Centre? How do you ensure you provide a high standard of care to patients, especially in a high-pressure environment like an Emergency Care Centre?
3. Can you describe a time when you had to advocate for a patient’s needs? What actions did you take, and what was the outcome? Can you describe a time when you had to advocate for a patient’s needs? What actions did you take, and what was the outcome?
4. How do you handle situations where a patient is non-compliant with their care plan? Provide an example. How do you handle situations where a patient is non-compliant with their care plan? Provide an example.
5. Can you share an example of how you've worked collaboratively with other members of a healthcare team? What role did you play, and what was the result? Can you share an example of how you've worked collaboratively with other members of a healthcare team? What role did you play, and what was the result?
6. As a Band 3 Senior Healthcare Support Worker, you’ll be working under the direction of senior staff. How do you balance following orders with taking initiative when necessary? As a Band 3 Senior Healthcare Support Worker, you’ll be working under the direction of senior staff. How do you balance following orders with taking initiative when necessary?
7. Effective communication is key in healthcare. How do you ensure clear and compassionate communication with patients who may be in distress? Effective communication is key in healthcare. How do you ensure clear and compassionate communication with patients who may be in distress?
8. Describe a situation where you had to communicate sensitive information to a patient or their family. How did you approach it? Describe a situation where you had to communicate sensitive information to a patient or their family. How did you approach it?
9. What strategies do you use to manage stress and maintain resilience during long or demanding shifts? What strategies do you use to manage stress and maintain resilience during long or demanding shifts?
10. Can you provide an example of a challenging situation you faced at work, how you dealt with it, and what you learned from it? Can you provide an example of a challenging situation you faced at work, how you dealt with it, and what you learned from it?
11. How do you promote equality and diversity in your work? Can you give an example of how this has affected your interactions with patients or colleagues? How do you promote equality and diversity in your work? Can you give an example of how this has affected your interactions with patients or colleagues?
12. What do you believe are the most important ethical considerations for a Senior Healthcare Support Worker? What do you believe are the most important ethical considerations for a Senior Healthcare Support Worker?
13. This role involves working a 12-hour shift pattern, including nights and weekends. How do you plan to manage your work-life balance? This role involves working a 12-hour shift pattern, including nights and weekends. How do you plan to manage your work-life balance?
14. Are you comfortable working in a fast-paced environment that may require you to adapt quickly to changing situations? Please provide an example of when you had to adapt in your previous role. Are you comfortable working in a fast-paced environment that may require you to adapt quickly to changing situations? Please provide an example of when you had to adapt in your previous role.
15. What personal qualities do you believe are essential for a Senior Healthcare Support Worker in a busy unit like Ward 111? What personal qualities do you believe are essential for a Senior Healthcare Support Worker in a busy unit like Ward 111?
16. Do you have any questions for us about the team, the ward, or NHS Scotland’s commitment to diversity and inclusion? Do you have any questions for us about the team, the ward, or NHS Scotland’s commitment to diversity and inclusion?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nNS197395 - Senior Healthcare Support Worker with NHS Scotland in Aberdeen, Scotland, United Kingdom\n\n Band 3 Senior Healthcare Support Worker Hours – 37 hours per week full time, working a 12 hour shift pattern which includes day/night rotation including weekend and public holiday cover. Location – Ward 111, Infection Unit, Emergency Care Centre, Aberdeen Royal Infirmary. An exciting opportunity has arisen within ward 111 for an enthusiastic and motivated Band 3 Senior Health Care Support Worker. The successful candidate must be a friendly, caring and hardworking individual and provide a high standard of care to patients. Previous hospital or similar experience in a care setting is essential Informal enquiries and a visit to the ward is actively encouraged and should be directed to Senior Charge Nurse: Alison Riley Tel: 01224 559288 SSN Ria Johnston or SSN Hannah Chapman or SSN Carolanne Cowe Tel: 01224 555761 Interviews are scheduled for 30th October 2024 NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society."}