1. Can you tell us about your previous experience in a healthcare setting? How has that prepared you for the role of Senior Healthcare Support Worker?
2. How do you ensure you provide a high standard of care to patients, especially in a high-pressure environment like an Emergency Care Centre?
3. Can you describe a time when you had to advocate for a patient’s needs? What actions did you take, and what was the outcome?
4. How do you handle situations where a patient is non-compliant with their care plan? Provide an example.
5. Can you share an example of how you've worked collaboratively with other members of a healthcare team? What role did you play, and what was the result?
6. As a Band 3 Senior Healthcare Support Worker, you’ll be working under the direction of senior staff. How do you balance following orders with taking initiative when necessary?
7. Effective communication is key in healthcare. How do you ensure clear and compassionate communication with patients who may be in distress?
8. Describe a situation where you had to communicate sensitive information to a patient or their family. How did you approach it?
9. What strategies do you use to manage stress and maintain resilience during long or demanding shifts?
10. Can you provide an example of a challenging situation you faced at work, how you dealt with it, and what you learned from it?
11. How do you promote equality and diversity in your work? Can you give an example of how this has affected your interactions with patients or colleagues?
12. What do you believe are the most important ethical considerations for a Senior Healthcare Support Worker?
13. This role involves working a 12-hour shift pattern, including nights and weekends. How do you plan to manage your work-life balance?
14. Are you comfortable working in a fast-paced environment that may require you to adapt quickly to changing situations? Please provide an example of when you had to adapt in your previous role.
15. What personal qualities do you believe are essential for a Senior Healthcare Support Worker in a busy unit like Ward 111?
16. Do you have any questions for us about the team, the ward, or NHS Scotland’s commitment to diversity and inclusion?
17. What motivated you to apply for this position in the Infection Unit, and what do you know about the specific challenges faced in this ward?
1. Can you tell us about your previous experience in a healthcare setting? How has that prepared you for the role of Senior Healthcare Support Worker?
2. How do you ensure you provide a high standard of care to patients, especially in a high-pressure environment like an Emergency Care Centre?
3. Can you describe a time when you had to advocate for a patient’s needs? What actions did you take, and what was the outcome?
4. How do you handle situations where a patient is non-compliant with their care plan? Provide an example.
5. Can you share an example of how you've worked collaboratively with other members of a healthcare team? What role did you play, and what was the result?
6. As a Band 3 Senior Healthcare Support Worker, you’ll be working under the direction of senior staff. How do you balance following orders with taking initiative when necessary?
7. Effective communication is key in healthcare. How do you ensure clear and compassionate communication with patients who may be in distress?
8. Describe a situation where you had to communicate sensitive information to a patient or their family. How did you approach it?
9. What strategies do you use to manage stress and maintain resilience during long or demanding shifts?
10. Can you provide an example of a challenging situation you faced at work, how you dealt with it, and what you learned from it?
11. How do you promote equality and diversity in your work? Can you give an example of how this has affected your interactions with patients or colleagues?
12. What do you believe are the most important ethical considerations for a Senior Healthcare Support Worker?
13. This role involves working a 12-hour shift pattern, including nights and weekends. How do you plan to manage your work-life balance?
14. Are you comfortable working in a fast-paced environment that may require you to adapt quickly to changing situations? Please provide an example of when you had to adapt in your previous role.
15. What personal qualities do you believe are essential for a Senior Healthcare Support Worker in a busy unit like Ward 111?
16. Do you have any questions for us about the team, the ward, or NHS Scotland’s commitment to diversity and inclusion?
17. What motivated you to apply for this position in the Infection Unit, and what do you know about the specific challenges faced in this ward?