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Practice Interview
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Saving... joblitYY Wirral Met College {"required":[],"optional":[{"id":"queum0xp","grouping":"General Questions","question":"Can you tell us a little about yourself and what attracted you to this Library Assistant position at Wirral Met College?"},{"id":"queF21dr","grouping":"General Questions","question":"How do you align with our values of ambition, resilience, inclusivity, empowerment, and accountability?"},{"id":"que22Vtq","grouping":"Customer Service and Communication","question":"Describe a time when you provided excellent customer service. What did you do to ensure a positive experience for the user?"},{"id":"que03lFk","grouping":"Customer Service and Communication","question":"How would you handle a situation where a library user is being disruptive or behaving inappropriately?"},{"id":"queYwFKQ","grouping":"Teamwork","question":"Working as part of a team is essential in this role. Can you provide an example of how you've successfully collaborated with colleagues in the past?"},{"id":"que9FDn0","grouping":"Teamwork","question":"How would you approach a situation where team members disagree on how to assist a library user?"},{"id":"queBEKVN","grouping":"IT and Library Management Systems","question":"What experience do you have using library management systems or similar software? Can you describe how you utilised such systems in your previous roles?"},{"id":"quehDlzw","grouping":"IT and Library Management Systems","question":"How comfortable are you with providing IT support to users? Can you give an example of a technical issue you’ve resolved?"},{"id":"queV91gJ","grouping":"Flexibility and Adaptability","question":"This role requires some flexibility, such as working across different college sites. How do you plan to manage potential challenges associated with this?"},{"id":"queoRP1w","grouping":"Flexibility and Adaptability","question":"Can you describe a time when you had to adapt to changes in a work environment? How did you handle it?"},{"id":"que7Fo8y","grouping":"Qualifications and Skills","question":"Can you discuss your qualifications in Maths, English, and ICT, and how they apply to this position?"},{"id":"queuHJes","grouping":"Qualifications and Skills","question":"What strategies do you use to maintain a high standard of written communication, particularly in emails or reports?"},{"id":"quepRm94","grouping":"Personal Motivation and Goals","question":"What do you consider to be the most important attribute of a successful library assistant?"},{"id":"queZkA2g","grouping":"Personal Motivation and Goals","question":"How do you stay motivated and resilient in a busy or challenging work environment?"},{"id":"quebkfM7","grouping":"Understanding of Library Services","question":"What do you see as the key role of a Library Assistant in supporting the learning process?"},{"id":"queBmoR2","grouping":"Understanding of Library Services","question":"How would you approach helping a student find resources for a specific assignment or project?"},{"id":"que8t09P","grouping":"Commitment to Development","question":"Wirral Met College is committed to Continuing Professional Development (CPD). What areas do you hope to develop in this role?"}]} ![]()
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Practice Interview
Practice Interview
Library Assistant (Term Time Only) • Birkenhead
Wirral Met College
Thank you for your interest in the position of Library Assistant (Term Time Only)
in Birkenhead
with Wirral Met College.
Wirral Met College
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
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Then, we'll ask you to answer one or more questions of your choice from the list below:
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1. Can you tell us a little about yourself and what attracted you to this Library Assistant position at Wirral Met College? Can you tell us a little about yourself and what attracted you to this Library Assistant position at Wirral Met College?
2. How do you align with our values of ambition, resilience, inclusivity, empowerment, and accountability? How do you align with our values of ambition, resilience, inclusivity, empowerment, and accountability?
3. Describe a time when you provided excellent customer service. What did you do to ensure a positive experience for the user? Describe a time when you provided excellent customer service. What did you do to ensure a positive experience for the user?
4. How would you handle a situation where a library user is being disruptive or behaving inappropriately? How would you handle a situation where a library user is being disruptive or behaving inappropriately?
5. Working as part of a team is essential in this role. Can you provide an example of how you've successfully collaborated with colleagues in the past? Working as part of a team is essential in this role. Can you provide an example of how you've successfully collaborated with colleagues in the past?
6. How would you approach a situation where team members disagree on how to assist a library user? How would you approach a situation where team members disagree on how to assist a library user?
7. What experience do you have using library management systems or similar software? Can you describe how you utilised such systems in your previous roles? What experience do you have using library management systems or similar software? Can you describe how you utilised such systems in your previous roles?
8. How comfortable are you with providing IT support to users? Can you give an example of a technical issue you’ve resolved? How comfortable are you with providing IT support to users? Can you give an example of a technical issue you’ve resolved?
9. This role requires some flexibility, such as working across different college sites. How do you plan to manage potential challenges associated with this? This role requires some flexibility, such as working across different college sites. How do you plan to manage potential challenges associated with this?
10. Can you describe a time when you had to adapt to changes in a work environment? How did you handle it? Can you describe a time when you had to adapt to changes in a work environment? How did you handle it?
11. Can you discuss your qualifications in Maths, English, and ICT, and how they apply to this position? Can you discuss your qualifications in Maths, English, and ICT, and how they apply to this position?
12. What strategies do you use to maintain a high standard of written communication, particularly in emails or reports? What strategies do you use to maintain a high standard of written communication, particularly in emails or reports?
13. What do you consider to be the most important attribute of a successful library assistant? What do you consider to be the most important attribute of a successful library assistant?
14. How do you stay motivated and resilient in a busy or challenging work environment? How do you stay motivated and resilient in a busy or challenging work environment?
15. What do you see as the key role of a Library Assistant in supporting the learning process? What do you see as the key role of a Library Assistant in supporting the learning process?
16. How would you approach helping a student find resources for a specific assignment or project? How would you approach helping a student find resources for a specific assignment or project?
17. Wirral Met College is committed to Continuing Professional Development (CPD). What areas do you hope to develop in this role? Wirral Met College is committed to Continuing Professional Development (CPD). What areas do you hope to develop in this role?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nLibrary Assistant (Term Time Only) with Wirral Met College in Birkenhead, England, United Kingdom\n\n Job Title: Library Assistant (Term Time Only) Wirral Metropolitan College is looking for a Library Assistant to join our Quality Team. This is a 35 hours per week, full-time, permanent role offering a salary of £19,382 to £19,760 (pro rata) per annum. Why Join Us? At Wirral Metropolitan College our purpose is to provide inclusive, highest - quality education and training opportunities to meet the aspirations of students and the need of the local community. To achieve our purpose, we live our values; We are Ambitious, We are Resilient, We are Inclusive, We are Empowering, We are Accountable. You will maintain the highest standard of customer care whether in person, on the telephone or by e-mail and will support library users by facilitating the learning process in a variety of ways, which includes supporting customers in accessing learning resources, and providing IT support. You will make use of the Library Management System for the input of data, and for stock management. Key Responsibilities: To work flexibly as part of a team staffing the college Digital Learning Hubs/Library. To maintain the highest standard of customer care to all users. To open and close the College Digital Learning Hubs/Library when required. To support Digital Learning Hub/Library users within agreed policies and assist in dealing with behavioural issues and refer to senior staff where appropriate. Skills and Qualifications: L2 Maths & English L2 ICT qualification Experience of working in a customer focused environment Familiarity and working knowledge of all Microsoft Office packages & an understanding of the underpinning requirements of good customer care provision. Excellent verbal and written communication skills Be prepared to work on any of the College sites Benefits: Complementary employee carparking Outstanding facilities in state of-the-art environments Enhanced annual leave entitlement Enhanced family friendly policies and leave Financial support for teaching qualifications available DBS checks completed and paid for by the employer Company is committed to CPD Flexible approach to work Pension contribution rates currently at 20.8% If you feel you have the necessary skills and qualifications, we would love to hear from you. Please apply with your up-to-date CV."}