{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nAdministration Assistant - Neurology with University College London Hospitals NHS Foundation Trust in London, England, United Kingdom\n\nWe are seeking an enthusiastic and bright individual who enjoys working in a busy and friendly team environment to support us in the delivery of a quality service. This is an exciting opportunity to join our team as an Administration Assistant. This is a full-time position, working hours of 37.5 hours a week. This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay scales 202425 The successful candidate must have excellent customer service and communication skills, a high degree of empathy, diplomacy and integrity. You will be required to demonstrate sensitivity, an awareness of patients’ needs and a commitment to improving the patient experience. You will be responsible for managing appointments, processing patient correspondence, resolving simple enquiries from patients, and helping to provide cross cover for other members of the administrative team. In addition, you should be well organised with good communication skills. You will be required to have IT skills using Microsoft Office and have a knowledge of administrative procedures, acquired through training and/or previous experience of working in an administrative environment. Previous NHS experience, or experience of working in a healthcare setting would be desirable. As a member of our team, you will have high personal and professional standards and will seek to support those around you to deliver high quality services. University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) National Hospital for Neurology and Neurosurgery Royal National ENT and Eastman Dental Hospitals University College Hospital Grafton Way Building Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. For further details / informal visits contact: Name: Anne Herdman Job title: Quality Service Manage Email address: anne.herdman@nhs.net Anne Herdman, Quality Service Manager: anne.herdman@nhs.net"}