1. Can you describe your experience as a Healthcare Assistant in a ward-based setting? What specific duties did you perform? Can you describe your experience as a Healthcare Assistant in a ward-based setting? What specific duties did you perform?
2. What motivated you to pursue a career as a Healthcare Assistant, particularly within the NHS? What motivated you to pursue a career as a Healthcare Assistant, particularly within the NHS?
3. How do you manage the emotional and physical demands of working in healthcare? How do you manage the emotional and physical demands of working in healthcare?
4. Describe a situation where you had to provide compassionate care to a patient. What did you do, and what was the outcome? Describe a situation where you had to provide compassionate care to a patient. What did you do, and what was the outcome?
5. How do you prioritise the needs of patients who may have conflicting demands? Can you provide an example? How do you prioritise the needs of patients who may have conflicting demands? Can you provide an example?
6. What techniques do you use to communicate effectively with patients who may have difficulties understanding or expressing themselves? What techniques do you use to communicate effectively with patients who may have difficulties understanding or expressing themselves?
7. How would you describe your communication style when working within a healthcare team? How would you describe your communication style when working within a healthcare team?
8. Can you give an example of a time when you had to work collaboratively with other healthcare professionals? How did you handle any challenges that arose? Can you give an example of a time when you had to work collaboratively with other healthcare professionals? How did you handle any challenges that arose?
9. What steps do you take to ensure that you are aligned with your colleagues during a shift? What steps do you take to ensure that you are aligned with your colleagues during a shift?
10. How do you handle situations where a patient's needs may conflict with hospital policies or procedures? How do you handle situations where a patient's needs may conflict with hospital policies or procedures?
11. Can you discuss a time when you witnessed inappropriate care or behaviour in a healthcare setting? What actions did you take? Can you discuss a time when you witnessed inappropriate care or behaviour in a healthcare setting? What actions did you take?
12. UCLH is noted for its educational environment. How do you approach ongoing professional development in your role as an HCA? UCLH is noted for its educational environment. How do you approach ongoing professional development in your role as an HCA?
13. Describe a time you had to adapt quickly to a change in a patient’s condition or treatment plan. How did you manage that situation? Describe a time you had to adapt quickly to a change in a patient’s condition or treatment plan. How did you manage that situation?
14. What attracted you to this specific role at UCLH, and how do you see it fitting into your career goals? What attracted you to this specific role at UCLH, and how do you see it fitting into your career goals?
15. How do you feel you can contribute to the culture of safety and care that UCLH promotes? How do you feel you can contribute to the culture of safety and care that UCLH promotes?
16. Do you have any questions about the role or the team you would be joining? Do you have any questions about the role or the team you would be joining?
You can answer as many of these questions as you want.
Good luck!