Healthcare Assistant - HCA - Band 2 - UCLH • London Bank Partners
Thank you for your interest in the position of Healthcare Assistant - HCA - Band 2 - UCLH
in London
with Bank Partners.
This is a video practice interview and we use your
computer's webcam & microphonedevice's cameraphone's camera
to record your answers.
We record your answers one at a time.
The whole thing should take you less than five minutes.
Interview Progress What to expect
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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.
Then, we'll ask you to answer one or more questions of your choice from the list below:
1. Can you describe your experience as a Healthcare Assistant in a ward-based setting? What specific duties did you perform? Can you describe your experience as a Healthcare Assistant in a ward-based setting? What specific duties did you perform?
2. What motivated you to pursue a career as a Healthcare Assistant, particularly within the NHS? What motivated you to pursue a career as a Healthcare Assistant, particularly within the NHS?
3. How do you manage the emotional and physical demands of working in healthcare? How do you manage the emotional and physical demands of working in healthcare?
4. Describe a situation where you had to provide compassionate care to a patient. What did you do, and what was the outcome? Describe a situation where you had to provide compassionate care to a patient. What did you do, and what was the outcome?
5. How do you prioritise the needs of patients who may have conflicting demands? Can you provide an example? How do you prioritise the needs of patients who may have conflicting demands? Can you provide an example?
6. What techniques do you use to communicate effectively with patients who may have difficulties understanding or expressing themselves? What techniques do you use to communicate effectively with patients who may have difficulties understanding or expressing themselves?
7. How would you describe your communication style when working within a healthcare team? How would you describe your communication style when working within a healthcare team?
8. Can you give an example of a time when you had to work collaboratively with other healthcare professionals? How did you handle any challenges that arose? Can you give an example of a time when you had to work collaboratively with other healthcare professionals? How did you handle any challenges that arose?
9. What steps do you take to ensure that you are aligned with your colleagues during a shift? What steps do you take to ensure that you are aligned with your colleagues during a shift?
10. How do you handle situations where a patient's needs may conflict with hospital policies or procedures? How do you handle situations where a patient's needs may conflict with hospital policies or procedures?
11. Can you discuss a time when you witnessed inappropriate care or behaviour in a healthcare setting? What actions did you take? Can you discuss a time when you witnessed inappropriate care or behaviour in a healthcare setting? What actions did you take?
12. UCLH is noted for its educational environment. How do you approach ongoing professional development in your role as an HCA? UCLH is noted for its educational environment. How do you approach ongoing professional development in your role as an HCA?
13. Describe a time you had to adapt quickly to a change in a patient’s condition or treatment plan. How did you manage that situation? Describe a time you had to adapt quickly to a change in a patient’s condition or treatment plan. How did you manage that situation?
14. What attracted you to this specific role at UCLH, and how do you see it fitting into your career goals? What attracted you to this specific role at UCLH, and how do you see it fitting into your career goals?
15. How do you feel you can contribute to the culture of safety and care that UCLH promotes? How do you feel you can contribute to the culture of safety and care that UCLH promotes?
16. Do you have any questions about the role or the team you would be joining? Do you have any questions about the role or the team you would be joining?
The preview image will be black while recording; please just continue to record your answer as normal.
Interview Summary •
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Role:Healthcare Assistant - HCA - Band 2 - UCLHinLondon
Interviewed on Thursday 10 April 2025
at 09:35.
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interview.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHealthcare Assistant - HCA - Band 2 - UCLH with Bank Partners in London, England, United Kingdom\n\nHealthcare Assistant (HCA) – Band 2 – UCLH UCLH, with their outstanding reputation in safe, personal, coordinated care for their local community, are seeking an enthusiastic and Healthcare Assistant to join their committed team in a flexible and rewarding role. This is a fantastic chance for an experienced HCA to join a committed team and adapt their knowledge and experience within this highly regarded educational hospital. This role is ideal for an HCA who values delivering the highest standard of patient care and who is seeking the opportunity to learn and progress in their career. Important Requirements 6 months Ward based NHS HCA experience in the last 3 years - Essential Excellent communication skills, both written and verbal A caring, empathetic approach to all patients A proactive and professional work ethic Benefits We are so grateful for the hard-work and commitment of our Staff Bank HCAs, so as a thank you we offer the following benefits: Access to free Bank Partners Core Skills training Ability to self-book shifts with a weekly pay system Opportunity to book and monitor shifts using online timesheet Priority of shifts over all agency workers We operate with an open-door policy Competitive pay Apply now for this superb opportunity by attaching your CV, and a member of our recruitment team will be in contact with you shortly."}