Question here
Question ID Question GROUPINGSaving...
Please wait...
The preview image will be black while recording; please just continue to record your answer as normal.
jobsincare
Practice Interview
First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.
This question is optional. You can skip it
Saving... jqUH5Wwq Manchester University NHS Foundation Trust {"required":[],"optional":[{"id":"queozcll","grouping":"General Background Questions","question":"Can you share your previous experience in a clinical or community healthcare setting?"},{"id":"quedopED","grouping":"General Background Questions","question":"What attracted you to this position with Manchester University NHS Foundation Trust?"},{"id":"queJh8Po","grouping":"General Background Questions","question":"How do you prioritize tasks when managing multiple responsibilities in a fast-paced environment?"},{"id":"que9EiKa","grouping":"Role-Specific Questions","question":"What experience do you have with reception duties and providing clerical support in a healthcare setting?"},{"id":"quedt5kH","grouping":"Role-Specific Questions","question":"The role requires updating computerized information systems. Can you discuss your experience with electronic medical record systems or similar software?"},{"id":"quedgV9r","grouping":"Role-Specific Questions","question":"How do you ensure accuracy when recording statistical information and filing clinic records?"},{"id":"queQn4s2","grouping":"Role-Specific Questions","question":"Can you explain your process for managing inventory, such as ordering and distributing clinical stock and stationery supplies?"},{"id":"quefOh3q","grouping":"Role-Specific Questions","question":"What methods do you use to ensure that all clinic correspondence and mail are sorted and distributed efficiently?"},{"id":"quegZj7G","grouping":"Role-Specific Questions","question":"Describe how you would handle a situation where there is a discrepancy between the number of supplies ordered and received."},{"id":"que6q4Iw","grouping":"Teamwork and Collaboration","question":"How do you establish effective communication with colleagues and clinic users? Can you provide an example?"},{"id":"que9RwTc","grouping":"Teamwork and Collaboration","question":"This role involves liaising with various stakeholders. How do you adapt your communication style for different audiences (patients, staff, external agencies)?"},{"id":"queaN7bH","grouping":"Teamwork and Collaboration","question":"Can you describe a situation where you contributed to a team goal or collaborated on a project? What was your role?"},{"id":"quecI6tm","grouping":"Commitment to Values and Organization","question":"Manchester University NHS Foundation Trust emphasizes a culture of inclusion and belonging. How do you contribute to a positive workplace culture?"},{"id":"que76S5Z","grouping":"Commitment to Values and Organization","question":"What does sustainability in the healthcare context mean to you, and how do you envision supporting MFT’s Green Plan in your role?"},{"id":"quejPODE","grouping":"Commitment to Values and Organization","question":"How do you stay updated on best practices in clerical support and patient care in a community healthcare setting?"},{"id":"queBcrnU","grouping":"Scenario-Based Questions","question":"If a clinic user expressed frustration about a long wait time, how would you handle the situation?"},{"id":"queciJXi","grouping":"Scenario-Based Questions","question":"Imagine that you receive a request for specific records that you cannot immediately locate. What steps would you take to address this?"},{"id":"quepde0i","grouping":"Scenario-Based Questions","question":"How would you approach a technical issue with the Electronic Patient Record system during a busy clinic session?"},{"id":"quejW0AY","grouping":"Closing Questions","question":"What do you believe are the key qualities for someone to succeed in the role of Clinical Support Officer?"}]} ![]()
Cancel Interview
Practice Interview
Practice Interview
Clinic Support Officer • Partington
Manchester University NHS Foundation Trust
Thank you for your interest in the position of Clinic Support Officer
in Partington
with Manchester University NHS Foundation Trust.
Manchester University NHS Foundation Trust
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
Continue below
You've already answered some of these questions.
We've
marked the ones that you've done with a check
You can continue the interview below.
Then, we'll ask you to answer one or more questions of your choice from the list below:
You can answer as many of these questions as you want.
Good luck!
1. Can you share your previous experience in a clinical or community healthcare setting? Can you share your previous experience in a clinical or community healthcare setting?
2. What attracted you to this position with Manchester University NHS Foundation Trust? What attracted you to this position with Manchester University NHS Foundation Trust?
3. How do you prioritise tasks when managing multiple responsibilities in a fast-paced environment? How do you prioritise tasks when managing multiple responsibilities in a fast-paced environment?
4. What experience do you have with reception duties and providing clerical support in a healthcare setting? What experience do you have with reception duties and providing clerical support in a healthcare setting?
5. The role requires updating computerised information systems. Can you discuss your experience with electronic medical record systems or similar software? The role requires updating computerised information systems. Can you discuss your experience with electronic medical record systems or similar software?
6. How do you ensure accuracy when recording statistical information and filing clinic records? How do you ensure accuracy when recording statistical information and filing clinic records?
7. Can you explain your process for managing inventory, such as ordering and distributing clinical stock and stationery supplies? Can you explain your process for managing inventory, such as ordering and distributing clinical stock and stationery supplies?
8. What methods do you use to ensure that all clinic correspondence and mail are sorted and distributed efficiently? What methods do you use to ensure that all clinic correspondence and mail are sorted and distributed efficiently?
9. Describe how you would handle a situation where there is a discrepancy between the number of supplies ordered and received. Describe how you would handle a situation where there is a discrepancy between the number of supplies ordered and received.
10. How do you establish effective communication with colleagues and clinic users? Can you provide an example? How do you establish effective communication with colleagues and clinic users? Can you provide an example?
11. This role involves liaising with various stakeholders. How do you adapt your communication style for different audiences (patients, staff, external agencies)? This role involves liaising with various stakeholders. How do you adapt your communication style for different audiences (patients, staff, external agencies)?
12. Can you describe a situation where you contributed to a team goal or collaborated on a project? What was your role? Can you describe a situation where you contributed to a team goal or collaborated on a project? What was your role?
13. Manchester University NHS Foundation Trust emphasises a culture of inclusion and belonging. How do you contribute to a positive workplace culture? Manchester University NHS Foundation Trust emphasises a culture of inclusion and belonging. How do you contribute to a positive workplace culture?
14. What does sustainability in the healthcare context mean to you, and how do you envision supporting MFT’s Green Plan in your role? What does sustainability in the healthcare context mean to you, and how do you envision supporting MFT’s Green Plan in your role?
15. How do you stay updated on best practices in clerical support and patient care in a community healthcare setting? How do you stay updated on best practices in clerical support and patient care in a community healthcare setting?
16. If a clinic user expressed frustration about a long wait time, how would you handle the situation? If a clinic user expressed frustration about a long wait time, how would you handle the situation?
17. Imagine that you receive a request for specific records that you cannot immediately locate. What steps would you take to address this? Imagine that you receive a request for specific records that you cannot immediately locate. What steps would you take to address this?
18. How would you approach a technical issue with the Electronic Patient Record system during a busy clinic session? How would you approach a technical issue with the Electronic Patient Record system during a busy clinic session?
19. What do you believe are the key qualities for someone to succeed in the role of Clinical Support Officer? What do you believe are the key qualities for someone to succeed in the role of Clinical Support Officer?
Saving...
{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nClinic Support Officer with Manchester University NHS Foundation Trust in Partington, England, United Kingdom\n\nThe Clinical Support Officer, under the supervision of the Clinic Support Coordinators provides day-to-day reception and clerical support to the Community Clinics within Trafford as required. Together with the Clinic Support Coordinators, the post holder will be the first point of contact with clinic users, other agencies, and the general public. Previous applicants need not apply Provide a central reception facility within community premises. Provide clerical support to clinical services that hold sessions on the premises, and to the School Health Service, arranging appointments and retrieving and filing clinic records. Prepare and maintain appropriate files and records and undertake general filing and routine typing duties, including the scanning of school records. Update computerised information for children attending community premises or at schools for which those premises provide a nursing and medical service as appropriate. Ensure that statistical information is recorded accurately and submitted promptly. Participate in the sale and distribution of clinical stock and the related financial procedures, and re-order stock as necessary. Maintain stationery supplies, order as necessary, and check deliveries against order sheets. Sort and distribute internal mail and post external mail. Arrange routine maintenance for the premises as necessary. Receive and ensure distribution of supplies within the premises. Liaise with clinic users and other staff with regard to room usage. MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022. We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together. For further details / informal visits contact: Name: Victoria Meredith Job title: Operational Manager Email address: victoria.meredith@mft.nhs.uk Telephone number: 0161 674 0454 Hazel Leach hazel.leach@nhs.net/0161 549 6868"}