Clinic Support Officer inPartington inPartington PUBLISHED 23 SEP 2024
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We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes.
The Clinical Support Officer, under the supervision of the Clinic Support Coordinators provides day-to-day reception and clerical support to the Community Clinics within Trafford as required. Together with the Clinic Support Coordinators, the post holder will be the first point of contact with clinic users, other agencies, and the general public.Previous applicants need not apply
Provide a central reception facility within community premises.
Provide clerical support to clinical services that hold sessions on the premises, and to the School Health Service, arranging appointments and retrieving and filing clinic records.
Prepare and maintain appropriate files and records and undertake general filing and routine typing duties, including the scanning of school records.
Update computerised information for children attending community premises or at schools for which those premises provide a nursing and medical service as appropriate.
Ensure that statistical information is recorded accurately and submitted promptly.
Participate in the sale and distribution of clinical stock and the related financial procedures, and re-order stock as necessary.
Maintain stationery supplies, order as necessary, and check deliveries against order sheets.
Sort and distribute internal mail and post external mail.
Arrange routine maintenance for the premises as necessary.
Receive and ensure distribution of supplies within the premises.
Liaise with clinic users and other staff with regard to room usage.
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
For further details / informal visits contact: Name: Victoria Meredith Job title: Operational Manager Email address: Telephone number:
Hazel /
The Clinical Support Officer, under the supervision of the Clinic Support Coordinators provides day-to-day reception and clerical support to the Community Clinics within Trafford as required. Together with the Clinic Support Coordinators, the post holder will be the first point of contact with clinic users, other agencies, and the general public.
Previous applicants need not apply
Provide a central reception facility within community premises.
Provide clerical support to clinical services that hold sessions on the premises, and to the School Health Service, arranging appointments and retrieving and filing clinic records.
Prepare and maintain appropriate files and records and undertake general filing and routine typing duties, including the scanning of school records.
Update computerised information for children attending community premises or at schools for which those premises provide a nursing and medical service as appropriate.
Ensure that statistical information is recorded accurately and submitted promptly.
Participate in the sale and distribution of clinical stock and the related financial procedures, and re-order stock as necessary.
Maintain stationery supplies, order as necessary, and check deliveries against order sheets.
Sort and distribute internal mail and post external mail.
Arrange routine maintenance for the premises as necessary.
Receive and ensure distribution of supplies within the premises.
Liaise with clinic users and other staff with regard to room usage.
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
For further details / informal visits contact: Name: Victoria Meredith Job title: Operational Manager Email address: Telephone number:
Hazel /
Previous applicants need not apply
Provide a central reception facility within community premises.
Provide clerical support to clinical services that hold sessions on the premises, and to the School Health Service, arranging appointments and retrieving and filing clinic records.
Prepare and maintain appropriate files and records and undertake general filing and routine typing duties, including the scanning of school records.
Update computerised information for children attending community premises or at schools for which those premises provide a nursing and medical service as appropriate.
Ensure that statistical information is recorded accurately and submitted promptly.
Participate in the sale and distribution of clinical stock and the related financial procedures, and re-order stock as necessary.
Maintain stationery supplies, order as necessary, and check deliveries against order sheets.
Sort and distribute internal mail and post external mail.
Arrange routine maintenance for the premises as necessary.
Receive and ensure distribution of supplies within the premises.
Liaise with clinic users and other staff with regard to room usage.
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
For further details / informal visits contact: Name: Victoria Meredith Job title: Operational Manager Email address: Telephone number:
Hazel /
More information related to this job opportunity, from jobsincare:
Here are 20 questions you could be asked if you apply for this job:
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1. Can you share your previous experience in a clinical or community healthcare setting?
2. What attracted you to this position with Manchester University NHS Foundation Trust?
3. How do you prioritize tasks when managing multiple responsibilities in a fast-paced environment?
4. What experience do you have with reception duties and providing clerical support in a healthcare setting?
5. The role requires updating computerized information systems. Can you discuss your experience with electronic medical record systems or similar software?
6. How do you ensure accuracy when recording statistical information and filing clinic records?
7. Can you explain your process for managing inventory, such as ordering and distributing clinical stock and stationery supplies?
8. What methods do you use to ensure that all clinic correspondence and mail are sorted and distributed efficiently?
9. Describe how you would handle a situation where there is a discrepancy between the number of supplies ordered and received.
10. How do you establish effective communication with colleagues and clinic users? Can you provide an example?
11. This role involves liaising with various stakeholders. How do you adapt your communication style for different audiences (patients, staff, external agencies)?
12. Can you describe a situation where you contributed to a team goal or collaborated on a project? What was your role?
13. Manchester University NHS Foundation Trust emphasizes a culture of inclusion and belonging. How do you contribute to a positive workplace culture?
14. What does sustainability in the healthcare context mean to you, and how do you envision supporting MFT’s Green Plan in your role?
15. How do you stay updated on best practices in clerical support and patient care in a community healthcare setting?
16. If a clinic user expressed frustration about a long wait time, how would you handle the situation?
17. Imagine that you receive a request for specific records that you cannot immediately locate. What steps would you take to address this?
18. How would you approach a technical issue with the Electronic Patient Record system during a busy clinic session?
19. What do you believe are the key qualities for someone to succeed in the role of Clinical Support Officer?
20. Do you have any questions for us about the role, team, or Manchester University NHS Foundation Trust?
1. Can you share your previous experience in a clinical or community healthcare setting?
2. What attracted you to this position with Manchester University NHS Foundation Trust?
3. How do you prioritize tasks when managing multiple responsibilities in a fast-paced environment?
4. What experience do you have with reception duties and providing clerical support in a healthcare setting?
5. The role requires updating computerized information systems. Can you discuss your experience with electronic medical record systems or similar software?
6. How do you ensure accuracy when recording statistical information and filing clinic records?
7. Can you explain your process for managing inventory, such as ordering and distributing clinical stock and stationery supplies?
8. What methods do you use to ensure that all clinic correspondence and mail are sorted and distributed efficiently?
9. Describe how you would handle a situation where there is a discrepancy between the number of supplies ordered and received.
10. How do you establish effective communication with colleagues and clinic users? Can you provide an example?
11. This role involves liaising with various stakeholders. How do you adapt your communication style for different audiences (patients, staff, external agencies)?
12. Can you describe a situation where you contributed to a team goal or collaborated on a project? What was your role?
13. Manchester University NHS Foundation Trust emphasizes a culture of inclusion and belonging. How do you contribute to a positive workplace culture?
14. What does sustainability in the healthcare context mean to you, and how do you envision supporting MFT’s Green Plan in your role?
15. How do you stay updated on best practices in clerical support and patient care in a community healthcare setting?
16. If a clinic user expressed frustration about a long wait time, how would you handle the situation?
17. Imagine that you receive a request for specific records that you cannot immediately locate. What steps would you take to address this?
18. How would you approach a technical issue with the Electronic Patient Record system during a busy clinic session?
19. What do you believe are the key qualities for someone to succeed in the role of Clinical Support Officer?
20. Do you have any questions for us about the role, team, or Manchester University NHS Foundation Trust?
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